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Shawnee Mission Kia

Overland Park, KS

Overview
Reviews
Vehicles
4.6
870 Reviews
Call Dealership (913) 384-9100
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7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 870 reviews

January 18, 2024

This was my second experience purchasing a car from Shawnee Mission Kia and I continue to be impressed with the whole process. Tony is fantastic. I highly recommend. More

by Staceysullivan326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Koehler
Report | Print
Jan 23, 2024 -

Shawnee Mission Kia responded

We're thrilled to hear that you had a positive experience with your second car purchase from Shawnee Mission Kia. It's great that Tony made a fantastic impression, and we appreciate your recommendation. We're here to assist you, and thank you for choosing Shawnee Mission Kia for your automotive needs!

January 17, 2024

Nice people, but it took over two hours for a scheduled oil change. What’s the point in making an appointment? Will be faster to drive to Olathe and get my oil changed there next time. More

by KsBrandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oil change
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Apr 05, 2024 -

Shawnee Mission Kia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Shawnee Mission Kia responded

Thank you for bringing this to my attention. I apologize that your service visit took longer than expected. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Angela Baker Service Manager abaker@smkia.com

January 16, 2024

Such a great experience. Wonderful facility and the staff was very helpful! We have gone to other Kia dealerships in town and this one beats the others! More

by aar6w3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Jan 19, 2024 -

Shawnee Mission Kia responded

It's wonderful to hear that you had a great experience at Shawnee Mission Kia, with a wonderful facility and helpful staff. Your positive feedback and comparison with other Kia dealerships in town highlight the excellent service you received. Safe travels and continued satisfaction with your Kia!

January 15, 2024

Benjamin did a good job. Very courteous and friendly. Got oil change. Smooth service and transaction. More

by Aaronhill32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
Report | Print
Jan 17, 2024 -

Shawnee Mission Kia responded

It's fantastic to hear that you had a great experience and that Benjamin provided courteous and friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 13, 2024

Great experience. Salesman listened to what we needed and wanted. Made it very easy to choose. Would highly recommend. More

by Danaeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goni Lamthi
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Jan 17, 2024 -

Shawnee Mission Kia responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 13, 2024

Staff are always so friendly and helpful. It takes about two weeks to get in for basic matainanece however they are easy to work with for urgent issues. More

by jabeauchamp2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Jan 17, 2024 -

Shawnee Mission Kia responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

January 11, 2024

Francesca was a lot of help during this visit. She even remembered my last visit. I have a lot of respect for her compassion with customers. More

by Lturnerfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Report | Print
Jan 13, 2024 -

Shawnee Mission Kia responded

It's fantastic to hear that you had a great experience and that Francesca provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 09, 2024

David hooked me up and got me out in a timely manner! Thanks I love my new car! More

by pattywack48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Jan 11, 2024 -

Shawnee Mission Kia responded

Congratulations on your new vehicle! We are thrilled that David provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 06, 2024

My adviser was great to deal with, the ride share opportunity worked fantastic and they did a good job communicating with me my needs. More

by a whetzel
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 09, 2024 -

Shawnee Mission Kia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

Everyone was nice, professional. My salesman Justin Everett was efficient while not making me feel like I was just sitting for long periods of time. The whole process was quicker tha More

by albertine_williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Everett
Report | Print
Jan 05, 2024 -

albertine_williams responded

The reason I said that I didn't receive a phone call asking about how I like my new car is that I had gone back to the dealership the next day with my daughter to see if she could be qualified. At that visit, I told Justin that I loved my car and I asked a couple of questions about the way the car keeps you in your lane and about how the car seems to start again when you're pulling off at the stoplight. He answered both those questions and told me that I could turn those features off if I wanted. On the day I bought the car, he did take me to where my car was being prepared for me to take home. He said there was some inspection that needed to be done before I picked it up. So if that was the service dept, YES I was shown that department. I should not have answered NO to those questions. I just wasn't thinking clearly. Everything was great and happened so fast I was scared to sign the papers! Justin and the finance managers were great, fast, nice, and professional, from the time I stepped into the dealership. I didn't even expect to get a car and if I did, I didn't expect a 2024 but all of my expectations were exceeded and I'm happy with my new Kia!

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