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Shawnee Mission Kia

Overland Park, KS

4.5
866 Reviews

7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 866 reviews

February 15, 2024

Bryan was friendly and attentive, as the whole team! They made my first service a wonderful one! More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan in the service department , Curt Elleman
Feb 17, 2024 -

Shawnee Mission Kia responded

We're thrilled to hear that Bryan and the entire team provided friendly and attentive service, making your first service a wonderful experience! Your positive feedback is greatly appreciated. Thank you for choosing us, and we look forward to providing you with excellent service in the future!

February 13, 2024

Wonderful service quick in and out spent about an hour, which is the least amount of time that I’ve spent. I was notified of snacks and drinks upon arrival. Great service. Service agent let me know what wa More

by Melissa D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Feb 14, 2024 -

Shawnee Mission Kia responded

Thank you for sharing your wonderful service experience! We're pleased to hear that your visit was quick and efficient, with a helpful service agent keeping you informed. It's great to know that you found the oil change affordable and the overall service experience positive. We appreciate your business and look forward to serving you again in the future!

February 12, 2024

The young gentleman m, Benjamin Porche was absolutely wonderful. very professional and attentive. Than you More

by Maurinelenahan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Porche
Feb 13, 2024 -

Shawnee Mission Kia responded

You're very welcome! We're delighted to hear that Benjamin provided you with a wonderful and professional experience. Our team strives to offer attentive service to all our customers. We appreciate your kind words and look forward to serving you in the future! Safe travels!

February 11, 2024

Begi is the service manager and Ben is the service agent that I’ve dealt with the most and she has been incredibly helpful in trying to resolve any issues that I’ve had with my Sedona. More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Begi, Ben
Feb 13, 2024 -

Shawnee Mission Kia responded

We appreciate your feedback! It's wonderful to hear that Begi and Ben have been incredibly helpful in addressing any issues with your Sedona. Providing excellent service and resolving concerns are top priorities for our team. We value your business and look forward to serving you and your Sedona in the future. Safe travels!

February 07, 2024

I came in for an oil change and brake check after having a poor experience at the lees summit location. I was told I would be taken care of, but left with more brake issues. I’m disappointed with the mechan More

by achancee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Feb 15, 2024 -

Shawnee Mission Kia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

February 07, 2024

The service department at Shawnee Mission Kia has exceptional staff, which are very customer oriented. More

by kcdive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
Feb 09, 2024 -

Shawnee Mission Kia responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

February 07, 2024

Wonderful people great service department great sales team I just love coming there. Reminds me of an old hometown hardware store! Just people remembering you it’s worth everything! Thanks for everything More

by t126ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran&Scott also one that I forgot her name, Curt Elleman
Feb 10, 2024 -

Shawnee Mission Kia responded

We're delighted to hear about your wonderful experience with the people, service department, and sales team. It's fantastic that the atmosphere reminds you of an old hometown hardware store, where people remember you. Your kind words mean a lot, and we appreciate your loyalty. Thank you for choosing our dealership, and we look forward to continuing to provide great service for you in the future!

February 03, 2024

Marvin and Matt were amazing getting us into the vehicle that we wanted. They made the process so easy! More

by Kulkup6972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Velasquez
Feb 08, 2024 -

Shawnee Mission Kia responded

We're delighted to hear that Marvin and Matt provided you with an amazing experience and made the vehicle acquisition process easy for you. Thank you for choosing us. Safe travels in your new vehicle!

February 01, 2024

Very good customer care. Answered all my questions concerning the lease of a new Kia. More

by Lane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Koehler
Feb 02, 2024 -

Shawnee Mission Kia responded

We're delighted to hear that you received very good customer care and that all your questions regarding the lease of a new Kia were answered. We appreciate your business and look forward to serving you!

January 31, 2024

Very well behaved. Listened to my issues before approaching with a fix or even a guess. It was j first time at this dealership. They were so much more responsive and ca More

by daddyperkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Porsche , Curt Elleman
Feb 02, 2024 -

Shawnee Mission Kia responded

It's wonderful to hear about your positive experience at our dealership, and we're glad to know that Benjamin was attentive and responsive to your needs. We appreciate your kind words and look forward to serving you again in the future. Safe and happy driving!

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