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Shawnee Mission Kia

Overland Park, KS

4.5
866 Reviews

7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 866 reviews

April 18, 2024

We have bought 4 Kia’s there. Our Optima has an oil consumption problem. We were refused because they said I changed the oil. By federal law, this is permitted. They to me are a s More

by Unsatisfied customer
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Curt Elleman
Apr 20, 2024 -

Shawnee Mission Kia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 16, 2024

This is my 4th Kia that I have bought from this dealership with great outcomes. More

by Tonnie.ely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goni Lamthi
Apr 18, 2024 -

Shawnee Mission Kia responded

It's wonderful to hear that you've had such positive experiences with Shawnee Mission Kia and your Kia purchases! Buying multiple vehicles from the same place and having great outcomes each time speaks volumes about the dealership's quality and service. Enjoy your new Kia!

April 15, 2024

Excellent fast service. My service writer was amazing! Definitely recommend this dealership! No place else to take my car. More

by Robincall3661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond, Curt Elleman, Tony Koehler
Apr 17, 2024 -

Shawnee Mission Kia responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

Visited store for LOF. Took 90+ minutes. No car wash. Tire light was on in Service Drive. More

by emertfittx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt Elleman
Apr 16, 2024 -

Shawnee Mission Kia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Shawnee Mission Kia responded

Thank you for bringing this to my attention. I apologize that your visit took longer than expected and that your tire light was on. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Angela Baker Service Manager abaker@smkia.com

April 11, 2024

Great service. They went the extra mile to get the van delivered as quick as possible. More

by kenj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Skalisky
Apr 12, 2024 -

Shawnee Mission Kia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

First time at this dealership. Was impressed with friendly and courteous staff. The waiting are is nice and clean as well. More

by Huskerdad3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca Jackson
Apr 10, 2024 -

Shawnee Mission Kia responded

We are thrilled to hear that you had a impressive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 08, 2024

Bought my car somewhere else but I come here for the good service. Keep up the good work More

by aharlan84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Apr 10, 2024 -

Shawnee Mission Kia responded

It's wonderful to hear that you appreciate the good service at your dealership. Thank you for your kind words, and we'll strive to keep up the good work for your future visits!

April 04, 2024

Great experience. Everyone was extremely knowledgeable, helpful, and fast. We got a great deal on the perfect car for our family. More

by Dianeowen27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Palermo , Scott Virden
Apr 09, 2024 -

Shawnee Mission Kia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 04, 2024

Francis was my rep and she was very nice and helpful. Took the time to tell me the issues with my car and I appreciate her patience and not feeling like I was rushed out of the service center. More

by kmartin3998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca V Jackson
Apr 09, 2024 -

Shawnee Mission Kia responded

It's fantastic to hear that you had a great experience and that Francis provided nice and helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 01, 2024

Very nice salesman and good to work with. Friendly and clean atmosphere. A huge selection of vehicles More

by vickiefloyd1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tab Martin
Apr 05, 2024 -

Shawnee Mission Kia responded

It's great to hear that you had a positive experience with the salesman! A friendly and clean atmosphere, along with a wide selection of vehicles, can make the car-buying experience much more enjoyable.

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