Shawnee Mission Kia

Out customer service rep was Diamond and she was great ! Very friendly and easy to deal with . However, i only came in for some recall issues and oil change. The car was there 6 hrs. And I had an appointmen Very friendly and easy to deal with . However, i only came in for some recall issues and oil change. The car was there 6 hrs. And I had an appointment. They also removed the wheels is d inspected brakes which I never asked them to do. They need to be more efficient with working on reason for customer coming in. More

Goni was very . i’m very informative about the car. He is a wonderful person to work with.. i’m very informative about the car. He is a wonderful person to work with.. More

Excellent customer service. Francesca was very professional and made us very happy customers who will return to this dealership. Francesca was very professional and made us very happy customers who will return to this dealership. More

The rep I worked with was really personable. He made sure I got in despite their policy of no walk-ins. Given I have been coming there for years they worked with me on the price of repairs. The He made sure I got in despite their policy of no walk-ins. Given I have been coming there for years they worked with me on the price of repairs. The call center gave inaccurate information. I did notice today (one day after repairs) the mute button on my steering wheel is no longer functioning. If not for this and an inconvenience of the way the bill needed to be paid I would have given them five stars throughout. More

Great service and good knowable people that want to make sure the customer is satisfied. sure the customer is satisfied. More

Diamond Perry has been very helpful and keeps me updated with what’s going on with my car. Thank you Diamond! with what’s going on with my car. Thank you Diamond! More

Always friendly and welcoming. They always have excellent service. We would recommend Shawnee Mission Kia to anyone. They always have excellent service. We would recommend Shawnee Mission Kia to anyone. More

Service reps always courteous and helpful, quick and efficient, upfront and transparent about costs and charges, service today was quick and I was kept informed. efficient, upfront and transparent about costs and charges, service today was quick and I was kept informed. More

Goni and Nick went above and beyond to get us our vehicle. Don't shop anywhere else. vehicle. Don't shop anywhere else. More

I absolutely love smkia! Service department is quick and fair pricing. Other dealerships gouge their customers. Not at smkia!! We have bought several cars from here and they Service department is quick and fair pricing. Other dealerships gouge their customers. Not at smkia!! We have bought several cars from here and they are great in the purchase process as well. I just wish kia sold trucks I would never go to any other dealership ever. More