Shawnee Mission Kia

Service dept was not prepared to resolve recalls for which we specifically scheduthis appointment. We now have to go back when the parts are received. Big waste of time to have scheduled appointment tod which we specifically scheduthis appointment. We now have to go back when the parts are received. Big waste of time to have scheduled appointment today. More

Brian is awesome he always make sure when I come into the shop I get nothing but excellent service!! shop I get nothing but excellent service!! More

Very nice people to work with. Helpful and great customer service. Love my KIA SOUL Helpful and great customer service. Love my KIA SOUL More

Very clean and nice waiting room. Car service was completed on time and friendly and customer sensitive service. Car service was completed on time and friendly and customer sensitive service. More

This was the easiest car buying experience that I’ve had to date! Cole was amazing to work with! to date! Cole was amazing to work with! More

Shawnee Mission KIA made it very easy for me. I live in St Louis, but Marvin and Chad gave me a very clear quote for the car. They answered all my questions by email and phone. When I showed up i I live in St Louis, but Marvin and Chad gave me a very clear quote for the car. They answered all my questions by email and phone. When I showed up in Kansas City, the quote was the price I paid. I really appreciated the simplicity of the process. More

My service appointment was very pleasant. All of the employees with whom I interacted were very,helpful. I had an informative conversation with two different women and two different gentlem All of the employees with whom I interacted were very,helpful. I had an informative conversation with two different women and two different gentlemen. All four very welcoming and knowledgeable.. And here's to Bryan who fixed the glitch in answering a phone call in the car! More

I only went for re-call service. I booked the service 3 weeks in advance. But on the day of service they weren't able to perform one of the re-call items. They did have to very commo I booked the service 3 weeks in advance. But on the day of service they weren't able to perform one of the re-call items. They did have to very common re-call part. Disappointing. More

Diamond was very helpful and got the service work done quickly. She gave complete notes so we could schedule with her next time. quickly. She gave complete notes so we could schedule with her next time. More

The dealership was clean, organized and very friendly. I was greeted by many employees and felt respectful while there. I was greeted by many employees and felt respectful while there. More