
Shawnee Mission Kia
Overland Park, KS
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Excellent service experience from appointment setting to customer service and the applications used to communicate. Francesca (“Frank”) was especially friendly. customer service and the applications used to communicate. Francesca (“Frank”) was especially friendly. More
Diamond was absolutely amazing as was the entire service staff. They got us in early, and got us out quickly. I’m looking forward to working with them again. staff. They got us in early, and got us out quickly. I’m looking forward to working with them again. More
Clean and staffed by highly professional and knowledgeable staff. Wait time for vehicle service is no longer than service techs estimate. knowledgeable staff. Wait time for vehicle service is no longer than service techs estimate. More
Ryan in the service department could not have been nicer! He walked me through everything I needed and kept me informed all the way through. I would really like to say that Ryan is an excellent employee at y He walked me through everything I needed and kept me informed all the way through. I would really like to say that Ryan is an excellent employee at your service department. More
Always satisfied with my maintenance visits. Heather was exceptional today..Very informative of what they were doing. Luv My Seltos Heather was exceptional today..Very informative of what they were doing. Luv My Seltos More
They are a busy dealership so it takes a while to get into, but their process is good for moving people thru in an efficient manner. I had a headlight issue and needed the oil changed and tires rotated. into, but their process is good for moving people thru in an efficient manner. I had a headlight issue and needed the oil changed and tires rotated. I stayed while they did the work. I love the video of the inspection, it helps build confidence. I was lucky only the work I expected was needed, and the cost was in line with my expectations. Good job. I just need to plan ahead to have to wait for an appointment. More
This is the 3rd car we’ve purchased from Shawnee mission kia and we’ve always had the very best experience! Our salesmen Dennis Hitt is the best! Gave us an amazing trade in and we walked away with a brand kia and we’ve always had the very best experience! Our salesmen Dennis Hitt is the best! Gave us an amazing trade in and we walked away with a brand new Carnival!! More