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Shawnee Mission Kia

Overland Park, KS

4.5
791 Reviews

7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 791 reviews

May 31, 2024

This is my third lease car and my husband bought a Kia car from you also we have enjoyed your service and the opportunity to purchase a good product in a car More

by stephanie.earl1724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Virden
Jun 02, 2024 -

Shawnee Mission Kia responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 30, 2024

Shawnee Mission Kia is amazing to work with. Always very helpful. The place is ALWAYS hopping but don’t worry they will make time to answer questions and help. Today I worked with Diamond and More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond
May 31, 2024 -

Shawnee Mission Kia responded

Thank you for your kind words about Shawnee Mission Kia and Diamond. We're delighted to hear that you had an amazing experience and that Diamond provided exceptional service, even with additional work needed. Your recommendation is greatly appreciated, and we look forward to serving you again in the future.

May 29, 2024

I bought my Kia at Shawnee Mission Kia, and have all my car service done with them. Their Service Department has perfected the art of customer service. Today I had a "check engine" light looked at, and sin More

by JWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Perry
May 30, 2024 -

Shawnee Mission Kia responded

Thank you for your wonderful review, JWS! We're delighted to hear that you've had consistently excellent experiences with our Service Department at Shawnee Mission Kia. Diamond is thrilled to have been helpful, professional, and efficient during your visit. We appreciate your recommendation and are always here to provide top-notch service. Thank you for choosing Shawnee Mission Kia!

May 25, 2024

Was told it would be $1600 to fix my issue that my husband was able to fix himself with a $35 part! They lost my key fob and had my car overnight without doing a thing! Will never trust this dealershi More

by Shawna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt Elleman
May 29, 2024 -

Shawnee Mission Kia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 25, 2024

I have been a customer of Shawnee MIssion Kia for several years, having bought my last two cars from them and I've been happy with them until now. I had my car in for an oil change this week. As I was starti More

by mewboots
Recommend Dealer
No
Employees Worked With
Juan
May 29, 2024 -

Shawnee Mission Kia responded

Thank you for bringing this to my attention. I apologize for this inconvenience you experienced after servicing your vehicle with us. I would like an opportunity to fix this and earn your business, please contact me at abaker@smkia.com. I look forward to speaking with you. Angela Baker, Service Manager

May 23, 2024

Worked with Dennis and Scott who were both very accommodating with our requests. The business management team also did a great job working with us on our loan and final pricing. All in all an excel More

by Ddamendola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Skalisky, Dennis Hitt
May 23, 2024 -

Shawnee Mission Kia responded

It's fantastic to hear about your positive experience with Dennis, Scott, and our business management team! We're glad they could accommodate your requests and make the process smooth for you. Thank you for the recommendation, and we look forward to assisting you again in the future if needed!

May 18, 2024

I’ve always been disappointed in the service at this dealership. Once I bought my car, that’s where the service ended. There’s not enough service people to help. I get conflicting information every time More

by smdodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yazmin
May 22, 2024 -

Shawnee Mission Kia responded

Thank you for bringing this to my attention. I apologize for this negative experience with our service department. I would like an opportunity to fix this and earn your business, please contact me at abaker@smkia.com. I look forward to speaking with you. Angela Baker, Service Manager

May 16, 2024

Well run sevice department. We were very satisfied.. We purchased the KIA at your dealership and have had it serviced there always. More

by GTS904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
May 17, 2024 -

Shawnee Mission Kia responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 16, 2024

Always a pleasure doing business with this specific location. Diamond is extremely professional and cares about her customers and customer satisfaction, immensely. More

by Erikjlane
Recommend Dealer
Yes
Employees Worked With
Diamond
May 20, 2024 -

Shawnee Mission Kia responded

We're delighted to learn about your positive experience and the great assistance provided by Diamond! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 16, 2024

Wife and I got our first Kia. Our sales expert was great to work with, thanks Dennis! Gave us more then a fair deal with our trade in. My wife loves her 2024 Kia Seltos LX AWD. Th More

by TR&FR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tab Martin, Dennis Hitt
May 20, 2024 -

Shawnee Mission Kia responded

Congratulations on your new 2024 Kia Seltos LX AWD! We're thrilled that Dennis provided you with a fair sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

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