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Shamaley Ford - Service Center

El Paso, TX

4.8
682 Reviews

682 Reviews of Shamaley Ford - Service Center

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February 24, 2025

Mr Aaron Wade was amazing. Thank you that is why I keep coming to Shamaley Ford excellent service. They are very professional and fix and explain what they did to your car. I h More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Feb 28, 2025 -

Shamaley Ford responded

Hello Patty, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2025

Great customer Service. Eduardo, my serive advisor, is amazing and extremely helpful. Goes far and beyond to assist. More

by mmabcastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Feb 24, 2025 -

Shamaley Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to Eduardo here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

February 22, 2025

Took very good care of my concerns the Tech was extremely proficient and explained everything to me and my service consultant was as well exceptional More

by skmwmtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 28, 2025 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2025

As always I had a great experience at Shamaley Ford. My car was repaired in timely manner More

by kviatkovskaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
Feb 28, 2025 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

Great services the advisors are there to help you on ur needs of your vehicle More

by mariselam48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Rosales
Feb 23, 2025 -

Shamaley Ford responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2025

Alexis Holguin is the best service provider I've ever had the privilege to help with my truck. Professional, friendly, and goes out of his way to make sure my experience was perfect More

by reiland295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
Feb 23, 2025 -

Shamaley Ford responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2025

Efficient and courteous Explanation s given to me were made so I understood Time taken to do service was good More

by Mercadog1952
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 23, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 21, 2025

Great Service, clean shop great communication skills honest employees great facilities and very customer friendly More

by escob2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Vargas and Arron service adv
Feb 24, 2025 -

Shamaley Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2025

Jake the service tech. Treated us with respect and was very good mannered. Thankful for service received. More

by Zebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Feb 23, 2025 -

Shamaley Ford responded

Hello Zebra, thank you for your kind review; we are happy to pass along your comments to Jake here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

Prompt service. Friendly and courteous. Completed all work requested and the service guy was great. More

by jmguerrero28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Feb 21, 2025 -

Shamaley Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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