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Shamaley Ford - Service Center

El Paso, TX

4.8
571 Reviews

571 Reviews of Shamaley Ford - Service Center

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November 07, 2024

Very good customer service from Audrey and good service to my truck. Fast and reliable service More

by Chriztian18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey service deptm
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Nov 09, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We hope you have a great day!

November 06, 2024

They did a great job. Got me in and out for an oil change. Thanks Jerry More

by derralpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

November 02, 2024

The service advisor was friendly, professional, and efficient. The advisor notified me of everything that was needed for my vehicle. More

by Roy Atchison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
She went by Kay
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Nov 04, 2024 -

Shamaley Ford responded

Thank you Roy for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

I dropped my vehicle off on Wednesday afternoon and told them my concern. Thursday afternoon they called and confirmed my concern and were able to fix it and get my truck back to me on Friday. The best thin More

by tlape13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
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Nov 04, 2024 -

Shamaley Ford responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

I APPRECIATE YOUR WORK FOR LONG TIME, BECAUSE YOU ARE THE NUMBER ONE IN YOUR SHOP. More

by Oscar sigfrido arrue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CONTRERAS
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Nov 02, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2024

I have been very pleased with Shamaley Ford. Mainly due to Marco Porras, as I always request him because he is a pleasure to deal with. Thank you More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Porras
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Nov 02, 2024 -

Shamaley Ford responded

Hi Linda, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2024

Great customer service and amenities. Cleanliness and art that stands out. Good communication about vehicle. More

by asalas20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Ruelas
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Nov 01, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2024

What an amazing service added to Shamaley Ford! !! They picked up my Explorer, changed the oil, topped off and checked other items, rotated the tires, took care of the recall item and brought my ca More

by lisapelletier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
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Nov 01, 2024 -

Shamaley Ford responded

Hi, thank you so much for your positive comments about Shamaley Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2024

Excellent customer never complain on repairing my 2018 f150 truck. Thank you shamaleyford. I appreciate it More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Kirtley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Shamaley Ford responded

Hi Ricardo, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 27, 2024

very helpful and was able to fixed the issue I had that day and got me back on to the road. More

by farmland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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