Shamaley Ford - Service Center

The service dept was great. They found issues I was unaware of and corrected them. However , when I picked up my vehicle, there were greasy hand prints all over my white hood an They found issues I was unaware of and corrected them. However , when I picked up my vehicle, there were greasy hand prints all over my white hood and one of the door panels that was taken off for a mirror repair was not replaced properly. Once I brought the fire panel to their attention, it was replaced correctly. I did not mention the greasy handprints on the hood but probably should have. More

Shamaley Ford provides excellent services from top to bottom, I highly recommend them to anyone in search of a new or used vehicle. bottom, I highly recommend them to anyone in search of a new or used vehicle. More

I normally go to Shamaley Ford and Daniel Contreras takes care of me says he’s one of the best this time I was was taken care of by advisor 37 183 Jose Pablo Val. I told him I had an appointment he looked it care of me says he’s one of the best this time I was was taken care of by advisor 37 183 Jose Pablo Val. I told him I had an appointment he looked it up. Got my keys and asked me if I needed anything else . Told me to go to the waiting room and enjoy a cup of coffee while he got my car ready He messaged me asking me if I needed anything else to communicate through that message after that he brought my car and ask me if I needed anything else to go over my work order he was fast and efficient and took care of me with the pricing. Thank you, Mr. Jose Val. More

Friendly on point service staff! ! Never a bad experience on time with repairs. Great explanation of service details. ! Never a bad experience on time with repairs. Great explanation of service details. More

Service advisor Kay Durr explained services needed but was understanding of my financial situation. I’m taking all my service needs to Shamaley was understanding of my financial situation. I’m taking all my service needs to Shamaley More

The service of Shamaley ford is good could be better but is ok , people there give good costumer service is ok , people there give good costumer service More

They messed with my damaged rear passenger panel of my car, causing it to come undone. Thankfully I was able to fix the issue myself, but the fact that they did this and didn't say anything about it is di car, causing it to come undone. Thankfully I was able to fix the issue myself, but the fact that they did this and didn't say anything about it is disrespectful. More

Kay, the service person greeted and treated me very professional. Keep up the good work. professional. Keep up the good work. More

It’s not so much the dealership, but the service department. Mario was very helpful and professional. department. Mario was very helpful and professional. More

Same day appointment , in and out, very efficient professionals, Free ride service offered ! Text message updates , Always A1 service !!! professionals, Free ride service offered ! Text message updates , Always A1 service !!! More