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Shamaley Ford - Service Center

El Paso, TX

4.8
596 Reviews

596 Reviews of Shamaley Ford - Service Center

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April 25, 2024

My experience with the service advisor was was excellent Marco has very good customer values I highly recommend Marco to everyone Great job Marco More

by Tury Morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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Apr 28, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had an excellent experience and that Marco provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 24, 2024

Dealership provides a convenient pick up and drop off service. Technician is . very friendly and approachable More

by jose.medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny caramilo
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Apr 25, 2024 -

Shamaley Ford responded

That's great to hear! The convenient pick-up and drop-off service provided by the dealership, along with the friendly and approachable technician, enhances the overall experience. Thank you for choosing us!

April 20, 2024

Very friendly and nice employees. Fast service and clean facility. Very through and knowledgeable. Always come back for service More

by cs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez
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Apr 23, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a fast and thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 20, 2024

Great service and communication when servicing my car. I would highly recommend them for your service needs. More

by FordFunGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Apr 23, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 20, 2024

I always enjoy the service I receive and the friendliness of the staff. I never leave disappointed. More

by mneuhauslares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry 13113
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Apr 23, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a enjoyable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 20, 2024

Excellent and fast customer service for oil change and tire rotation thanks to Jerry Ruelas. More

by infinitehigh70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ruelas
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Apr 23, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Jerry provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 19, 2024

Excellent service, as soon as I drove in they attended me with respect. I will keep coming here More

by Msalloum50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Apr 20, 2024 -

Shamaley Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

April 19, 2024

Audrey was excellent she kept me posted while I waited on my Ford Explorer and she notified me of a recall on the rear axle so I brought the Explorer back today. I do want to know who I talk to as I have wa More

by Rnchrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey
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Apr 20, 2024 -

Shamaley Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 17, 2024

Excellent service and customer service very attentive and polite with the costumer I'm very happy More

by jessicarueda615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
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Apr 18, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 16, 2024

Quick and efficient service scheduling. Great check in with the service personnel followed by updates by text and phone. More

by Traverrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Report | Print
Apr 18, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a quick and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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