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Shamaley Ford - Service Center

El Paso, TX

4.8
696 Reviews

696 Reviews of Shamaley Ford - Service Center

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October 31, 2024

I APPRECIATE YOUR WORK FOR LONG TIME, BECAUSE YOU ARE THE NUMBER ONE IN YOUR SHOP. More

by Oscar sigfrido arrue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CONTRERAS
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Nov 02, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2024

I have been very pleased with Shamaley Ford. Mainly due to Marco Porras, as I always request him because he is a pleasure to deal with. Thank you More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Porras
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Nov 02, 2024 -

Shamaley Ford responded

Hi Linda, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2024

Great customer service and amenities. Cleanliness and art that stands out. Good communication about vehicle. More

by asalas20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Ruelas
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Nov 01, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2024

Excellent customer never complain on repairing my 2018 f150 truck. Thank you shamaleyford. I appreciate it More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Kirtley
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Nov 01, 2024 -

Shamaley Ford responded

Hi Ricardo, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2024

What an amazing service added to Shamaley Ford! !! They picked up my Explorer, changed the oil, topped off and checked other items, rotated the tires, took care of the recall item and brought my ca More

by lisapelletier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
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Nov 01, 2024 -

Shamaley Ford responded

Hi, thank you so much for your positive comments about Shamaley Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 27, 2024

very helpful and was able to fixed the issue I had that day and got me back on to the road. More

by farmland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
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Oct 31, 2024 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2024

Service was in a timely manner had a damaged tire that was replaced under our warranty. I love they provided me with a lyft driver home so I wouldn’t have to wait for the van that usually drops a lot of p More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez
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Oct 27, 2024 -

Shamaley Ford responded

Hi Cynthia, thank you for taking the time to leave a review for us at Shamaley Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2024

Great service department. Got me in and out quickly. Price was reasonable. Eduardo was fantastic. More

by sbjwegs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Reyes
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Oct 26, 2024 -

Shamaley Ford responded

Hi, we are so happy to read such a great review about Shamaley Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Great quick service every time I visit! Great staff who are very knowledgeable and always get what your car needs! More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Alexis
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Oct 25, 2024 -

Shamaley Ford responded

Hi Ralph, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

October 23, 2024

The service was very attentive and helpful. Thank you Jerry for being so kind and understanding. More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
Report | Print
Oct 25, 2024 -

Shamaley Ford responded

Hi Claudia, thanks for your praise and kind comments about Jerry. Feel free to reach out to us if you need anything. Have a wonderful day.

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