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Shamaley Ford - Service Center

El Paso, TX

4.8
696 Reviews

696 Reviews of Shamaley Ford - Service Center

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January 24, 2025

Shamaley Ford got my truck in the same afternoon that I called. The repair was quick and I was surprised the pricing on replacement batteries was very competitive with the market prices. More

by RSTEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2025

Jose Carrillo performed great job and great attention to the customer,l will return in the future,thxz More

by reyesroge47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
Jan 23, 2025 -

reyesroge47 responded

Great prices and great value

Jan 23, 2025 -

reyesroge47 responded

Very good attention to the customer

January 23, 2025

Excellent service. They take care of their customers. And reasonable prices compare to other dealers. More

by e.avalos93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez
Jan 24, 2025 -

Shamaley Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 22, 2025

Excellent service and communication. Always come here for my service and always treated well. Recommend More

by matzki2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeosha (Kay) Durr
Jan 23, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 22, 2025

Really good service and quick, Jake chavez really nice guy and helpful, thank you for the service! More

by fredygrivera15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez , Daniel Burclaga
Jan 24, 2025 -

Shamaley Ford responded

Hi, we're happy you found Jake to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2025

Good communication. When asking for an update, it was given and Daniel always knew what was going on with my car. More

by anaa_367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jan 20, 2025 -

Shamaley Ford responded

Hi, we're happy you found Daniel to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 19, 2025

Not much to say about dealership but Alexis in the Service Department has always been awesome with his expertise. More

by Myhome79936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Jan 21, 2025 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2025

The staff is polite professional and respectful. If they see you standing around, they ask if you need help or if someone is helping you already. My technician is professional and good a communicato More

by earlyrunner7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel (Cali) Contreras
Jan 20, 2025 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2025

Great dealership. Excellent service and quality work. Friendly and helpful every step of the way. More

by Sebas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Casillas, Jerry Esmele
Jan 20, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 15, 2025

Great personnel! They do their best to get you in and out in a timely manner. The facility is always immaculate. They have soft drinks and water available for cust More

by Olgadaly7984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Carranza, Lorenzo Vargas, Todd Roth, Felipe Espinoza, Jorge Luna, George Olmos, Diane Vazquez, Irwinn Ceja
Jan 17, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

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