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Shamaley Ford - Service Center

El Paso, TX

4.8
682 Reviews

682 Reviews of Shamaley Ford - Service Center

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April 06, 2025

Service was very easy and Mario and Kay were great to work with. I love this dealership!! More

by warnersha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario and Kay
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April 05, 2025

Excellent and very fast service. It really exceeded my expectations. I have not bought a vehicle here, because they didn't have the one I was looking for when I came, but everytime I More

by Alberanchondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
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April 05, 2025

Good service, waiting was less than expected. Great prices. Staff were very cordial and attentive More

by Ejrubio2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 04, 2025

The staff is always very welcoming. Keeosha Kay Durr, service advisor, provided exceptional customer service. I believe this is the second time she's attended to my car. Always provi More

by ghernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeosha Kay Durr
Report | Print
April 03, 2025

Aaron has been extremely helpful when I bring my truck in for service. He keeps me updated on time and any required service that may be needed. More

by Adburtner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Report | Print
April 02, 2025

Had a great experience! ! Jake and Shamaley provided us with quick and great service!! Thank you very much!! More

by grandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez
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Apr 05, 2025 -

Shamaley Ford responded

Hi Grandall, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2025

Staff was Friendly, very polite and helpful. Had a few questions and everyone asked helped answer my questions. Service advisor was great More

by blutwo1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Shamaley Ford responded

Hi, thank you so much for the positive review! Until the next time we meet, take care!

March 31, 2025

Shamley always provides a 5 star experience from the moment you walk in and the moment you leave. Have always brought my trucks here for service. More

by rickytann45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Shamaley Ford responded

Hello, thank you for your kind review, we are happy to pass along your comments to Shamley here at Shamaley Ford! Thank you again for leaving us this response!

March 31, 2025

The Dealership was very professionnel , Mechanic do there work ,and recommend more work is needed. More

by Art DeLaRiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Shamaley Ford responded

Hi Art, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

March 31, 2025

EXCELLENT SERVICE AT SHAMALEY FORD STAFF IS SUPER FRIENDLY OUTSTANDING SERVICE I HIGHLY RECOMMEND THEM More

by marmoreno69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuy Rosales
Report | Print
Apr 01, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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