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Shamaley Ford - Service Center

El Paso, TX

4.8
562 Reviews

562 Reviews of Shamaley Ford - Service Center

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December 31, 2024

Kay is an amazing service advisor, very friendly and communicative with customers. The technicians left some oil from their boots on my floor mats nothing that couldn’t be cleaned but still would rather More

by colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
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December 29, 2024

Attention to detail… associates are very friendly and conduct themselves always with professionalism. Highly recommend dealership. More

by Rico amador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 27, 2024

I really trust the service technicians. Always keep me informed. I am explained everything in detail. More

by SILVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDDIE RUELAS
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Dec 28, 2024 -

Shamaley Ford responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

December 26, 2024

Great place and helped us and gave the best options for our service that we needed for our bronco More

by ricardoesparza70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose torres
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Dec 28, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2024

Mario Villanueva/Kay Durr provided exceptional service. They expeditiously addressed my emergency repair of my vehicle. More

by rsmalstig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Durr, Mario Villanueva
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Dec 28, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2024

Service was easy to register for online and the service was thorough. Eduardo took the time to explain everything that was done and notified me of things that might need correcting in the future. More

by Ramireznerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Dec 25, 2024 -

Shamaley Ford responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2024

My visit to this dealership was quick and easy and Kay was very helpful with everything. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeosha “Kay” Durr
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Dec 25, 2024 -

Shamaley Ford responded

Hi Josh, thank you for your kind review; we are happy to pass along your comments to Kay here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2024

Fast and friendly service. I will definitely be coming back in the future. Thank you. More

by Pmhash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 25, 2024 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2024

This dealership was recommended. The techs did great work. My truck runs a lot smoother now. More

by Patricia Borja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mena and Allen
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Dec 22, 2024 -

Shamaley Ford responded

Hi Patricia, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Thanks again for the recommendation, and have an amazing day!

December 21, 2024

Great experience. Mario was very helpful and informative. He notified me when things needed to change More

by paulcataldi13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Dec 22, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff Mario to be so supportive during your experience here at Shamaley Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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