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Shamaley Ford

El Paso, TX

4.8
728 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 728 reviews

October 11, 2024

I had a great experience at this dealership once again. The service was excellent and the customer service was great. There is no reason to go anywhere else. More

by gpagma16
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Armando Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Shamaley Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2024

Aaron Wade was very professional and knowledgeable. The service report was thorough and helpful to have. More

by tianine92
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Oct 13, 2024 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

October 08, 2024

Dealership advisor was very professional and helpful. Did not push to sell me stuff I did not want or needed. Dealership was very clean and ready to go early in the morning as if It was the middle of the More

by Ysp
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Oct 26, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 07, 2024

Awesome purchasing experience from start to finish. Victor quickly found exactly the vehicle I was looking for and allowed me to test drive and answered all my questions. The trade in value I recei More

by jcasas225
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Victor Ortiz
Oct 26, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 04, 2024

The service advisor was kind, courteous and very knowledgeable. Explained all the work necessary and how long is would take. More

by jorgedelpaso
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Victor Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Rosales
Oct 12, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2024

Bought my car in another dealership but jesus in the service dept did such a good job now i take all my cars to him. More

by Xavi
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jesus Rosales (chuy)
Dec 13, 2024 -

Shamaley Ford responded

Thank you for the 5-star review!

October 02, 2024

Great service and friendly service! Kay took care of me and my car! She’s attentive and caring. Girls out there as for Kay! More

by anabelperez4321
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kay
Oct 05, 2024 -

Shamaley Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2024

Great service on parts and oil change and also on sales! !They were very friendly and helpful, I love this place. More

by almasg2510
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Marco Porras
Oct 05, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2024

Jerry was very helpful and nice. Caring, explaining very well everything they did to my vehicle. More

by Maricelasalazar1960
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2024

Jerry was very attentive and I appreciate the immediate response. The service was very prompt More

by pty507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Shamaley Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!

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