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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
690 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 690 reviews

September 12, 2024

Great service, helpful and friendly personel. The person helping me went above and beyond to get me the best deal More

by erfjra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nethan Howard
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Sep 13, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2024

Hugo Almanza was extremely knowledgeable about the Bronco Sport and went above and beyond to help me my a suprise event for my wife. More

by brponce79
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hugo Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Shamaley Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Shamaley Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 13, 2024 -

brponce79 responded

Great experience

September 11, 2024

Saleswoman was very cordial, friendly and helpful in showing us our selections of vehicles we were interested in. More

by rowdytexan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irma Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Shamaley Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

September 11, 2024

Excellent service kept me up dated on the work that’s being done.highly recommend them. More

by Antonio Gonzalez1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
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Sep 13, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

September 09, 2024

Superb job, they change the oil in my car no problem other dealers wanted me to make appointment not here they went out of their way to take care of my truck. You’ll the best thanks for a jog well done, More

by Jmusarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2024

The customer service was excellent very attentive and helpful. The service center was excellent and helpful. More

by Serbej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Contreras
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Sep 10, 2024 -

Shamaley Ford responded

Hi Serbej, thank you for taking the time to leave a review for us at Shamaley Ford. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2024

Mr. Contreras treat you like if you were family, he goes out of his way More

by davila915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Contreras.
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Sep 09, 2024 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with Contreras! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 07, 2024

Very thorough and trustworthy. Took a little longer than I'd like for a nail in the tire, 3 hours. More

by msgtckb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Sep 09, 2024 -

Shamaley Ford responded

Hi, we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

September 07, 2024

Same as always - excellent customer service. Shamaley is very accommodating and has the best service reps around. Alexis H helped me today and he went above and beyond. I'm very proud to be a re More

by Jose V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
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Sep 09, 2024 -

Shamaley Ford responded

Hi Jose, we're happy you found Alexis to be so supportive during your experience here at Shamaley Ford. We hope you have a great day!

September 06, 2024

Overall excellent especially on the service department with Alexies which was on the service department 👌👍 More

by suncg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Sep 07, 2024 -

Shamaley Ford responded

Hi, we're happy you found Alexies to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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