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Group 1 Ford El Paso

El Paso, TX

4.9
1,342 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 1,342 reviews

June 14, 2026

Everything went smoothly, the staff was professional and polite I'm glad I came back to see how things were under the new ownership More

by G.Curry
Service Price Transparency
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Yes
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Service
June 13, 2026

Very informative and fast service. Alexis was very helpful for my cars needs and made the whole process easy More

by Sam
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Yes
Employees Worked With
Alexis H
June 13, 2026

Fast and friendly service good experience. I was kept informed about the issue with my car. More

by jmrms727
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Yes
Employees Worked With
Adria.
Jun 14, 2026 -

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2026

Honestly one of the best experiences I could of had at a dealership, they had my car ready pretty fast. More

by edwin_hutchins
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Caraveo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Group 1 Ford El Paso responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Group 1 Ford El Paso

June 11, 2026

Very professional, clean and the service advisor was fantastic. She kept me informed of everything that was going on. Her name was Adria. She does an excellent job. Thank you. More

by lawells124
Recommend Dealer
Yes
Employees Worked With
Luis Caraveo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adria Gonzales
Jun 11, 2026 -

lawells124 responded

Ms. Gonzales couldn't have been better. Very attentive and let me know about the progress of my service. Very clean dealership.

June 10, 2026

Very professional, clean and the service advisor was fantastic. She kept me informed of everything that was going on. Her name was Adria. She does an excellent job. Thank you. More

by lawells124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Caraveo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Group 1 Ford El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2026

The service and professionalism was amazing, my salesman Nathan was great, he wasn’t pushy with me to get the sale; he met my demands when needed! Highly recommend! More

by brianfakkema
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Nathan
Jun 10, 2026 -

Group 1 Ford El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 06, 2026

Great service department, Marija Howard is my go to service advisor. In for oil change and tune up just u n Der 2 hours. More

by jterhunejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marija Howard, Nathan Howard
Jun 07, 2026 -

Group 1 Ford El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2026

I have purchased many vehicles from Group 1 Ford and the reliable service after the sale is the reason I always come back. Management is very attentive to customers needs. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Wade- Service Advisor
Jun 06, 2026 -

Group 1 Ford El Paso responded

Hello Patrick, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

June 03, 2026

I was very pleased for the friendly advice from Jerrymyles, service advisor. He kept me informed throughout the whole process of strut replacement of my ford pickup truck. More

by Gardea.Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Caraveo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

Group 1 Ford El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

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