Back

Group 1 Ford El Paso

El Paso, TX

4.9
1,256 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
Contact Dealership

11301 Gateway W

El Paso, TX

79936

Directions

By Type

Showing 1,256 reviews

March 10, 2026

They have a clean and accommodating waiting area. The service was very friendly and efficient. More

by bcrews43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
March 10, 2026

Respectful, fast, assuring and a great experience. Jesus “Chuy” Rosales was outstanding will do all my service here if he is my advisor. Thank you for taking care of me. More

by mtdudley.tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus “ Chuy” Rosales
March 09, 2026

Marija was extremely helpful and I’ll be back because of her experience and communication with me. More

by Pacman09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija
March 09, 2026

Great dealership and atmosphere, Eduardo was awesome and stayed in contact with me by updating me on my vehicle More

by haynboy16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Ruelas
March 08, 2026

Arrived and was attended too right away, text info quickly, waiting was not to long overall,overall quite happy More

by Eusebio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo montes
Mar 09, 2026 -

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2026

Service and service writer Jerrymyles was awesome. After many years away when it was Shamaley I decided to try them again. Great service. Thanks Jerry. More

by eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrymyles
Mar 09, 2026 -

Group 1 Ford El Paso responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jerry here at Group 1 Ford El Paso! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2026

Dealership has been great throughout purchasing and servicing my vehicle. Friendly employees. Wait times are long. More

by t_williams_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Caraveo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sanchez
March 05, 2026

I had a great experience at Group 1 Automotive at Ford. The staff was friendly, helpful, and made the whole process smooth and stress-free. They answered all my questions and provided excellent service fro More

by Ianpowers021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob flores
Mar 07, 2026 -

Group 1 Ford El Paso responded

Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

March 05, 2026

Great customer service and great prices. Jesus was very helpful and friendly . They met all my needs More

by mrajp86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
Mar 07, 2026 -

Group 1 Ford El Paso responded

Hello, thanks for your praise and kind comments about our team. We hope to see you soon!

March 04, 2026

Muy amable la atención al cliente y proporciona información del trabajo que va realizarse y en cuánto tiempo terminarían el trabajo More

by Javier Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry miles
Mar 07, 2026 -

Group 1 Ford El Paso responded

Hola, gracias. ¡Agradecemos tus comentarios! Si tienes alguna otra pregunta, no dudes en contactarnos.

1
...