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Group 1 Ford El Paso

El Paso, TX

4.8
1,175 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 1,175 reviews

December 13, 2025

Awesome job! Great customer service on maintenance service provided by Chuy Rosales and his Group 1 Service team! More

by Titandawg1980
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Yes
Employees Worked With
Chuy Rosales
December 12, 2025

My service advisor Daniel always explains everything to me so I understand what my vehicle needs. The service there is wonderful and the valet pickup/drop off is very convenient 10 star rating on my exper More

by jessv3669
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Daniel Contreras
December 12, 2025

Muy buena agencia para todas sus necesidades , muy profesionales en todos los aspectos, y mucho respeto More

by Junior
Workmanship
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Yes
Employees Worked With
Jose Carrillo
December 10, 2025

Customer service was great no complaints here. Just one individual needs to change his demeanor when people walk in. Lorenzo I believe is a shift lead or something like that. Either then that all More

by Rodriguez
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Joe Menna, Jaime Gasca 5 stars
Dec 11, 2025 -

Group 1 Ford El Paso responded

Hello Rodriguez, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2025

Great customer service and the wait time was minimal! The facility provided drinks and a welcoming environment. Will return. More

by nicadavid6
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Alexander William Ashlin
Dec 11, 2025 -

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 07, 2025

I love going to this dealership ever since I moved back home I won’t take my cars anywhere else. More

by rlazarin01
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Jerrymeles
Dec 09, 2025 -

Group 1 Ford El Paso responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2025

I been coming to this dealership since I bought my truck, I love there service and never had a problem with any of the staff. More

by spec.oda5
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Yes
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Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Caraveo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2025 -

Group 1 Ford El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2025

Eduardo was amazing helping us with service and tires . He saved us over 500.00 always a pleasure visiting Group 1 Ford More

by Liza.easley
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Recommend Dealer
Yes
Employees Worked With
Sal and Eduardo
Dec 05, 2025 -

Group 1 Ford El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 04, 2025

Shamaley Ford was fast and reliable. My vehicle was quickly inspected and the services were reasonable. Highly recommended! More

by sh
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Yes
Employees Worked With
Marija
Dec 05, 2025 -

Group 1 Ford El Paso responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford El Paso. Thanks for the recommendation, and have an amazing day!

December 02, 2025

This dealership is outstanding. Excellent service, well knowledgeable about the vechile, and will go beyond to make sure the customer is satisfied. Huge shout out to Carlos and Char More

by jonathanflores1992
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Recommend Dealer
Yes
Employees Worked With
Carlos Carranza
Dec 03, 2025 -

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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