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Group 1 Ford El Paso

El Paso, TX

4.9
1,251 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 1,251 reviews

March 06, 2026

Service and service writer Jerrymyles was awesome. After many years away when it was Shamaley I decided to try them again. Great service. Thanks Jerry. More

by eva
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Yes
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Jerrymyles
March 06, 2026

Dealership has been great throughout purchasing and servicing my vehicle. Friendly employees. Wait times are long. More

by t_williams_21
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Yes
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Luis Caraveo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sanchez
March 05, 2026

Great customer service and great prices. Jesus was very helpful and friendly . They met all my needs More

by mrajp86
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Jesus Rosales
Mar 07, 2026 -

Group 1 Ford El Paso responded

Hello, thanks for your praise and kind comments about our team. We hope to see you soon!

March 05, 2026

I had a great experience at Group 1 Automotive at Ford. The staff was friendly, helpful, and made the whole process smooth and stress-free. They answered all my questions and provided excellent service fro More

by Ianpowers021
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Yes
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Jacob flores
Mar 07, 2026 -

Group 1 Ford El Paso responded

Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

March 04, 2026

Muy amable la atención al cliente y proporciona información del trabajo que va realizarse y en cuánto tiempo terminarían el trabajo More

by Javier Garcia
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Jerry miles
Mar 07, 2026 -

Group 1 Ford El Paso responded

Hola, gracias. ¡Agradecemos tus comentarios! Si tienes alguna otra pregunta, no dudes en contactarnos.

March 04, 2026

I enjoyed their pompt service, Acceptable wait times, and I liked their Clear and thorough communication. More

by Ralpho
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Yes
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Daniel Contreras, Sam Narro
Mar 07, 2026 -

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 04, 2026

Great service! Got me in and a Uber home and back after repair. Very friendly. More

by Kenny
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Yes
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Daniel Contreras and Ralph Hernandez
Mar 07, 2026 -

Group 1 Ford El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 04, 2026

Quick, seamless and good quality service. Jose took care of me in the service department. Highly recommend him and the dealership for all service needs More

by ruben.martinez122
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Yes
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Jose
Mar 07, 2026 -

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 03, 2026

It’s always a great experience coming to the Group 1 Ford dealership. They always take care of me and I don’t have to wait long. This visit was for an oil change and tire rotation. I booked an appointment fo More

by Rosales
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Yes
Employees Worked With
Jose Carrillo
Mar 06, 2026 -

Group 1 Ford El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2026

Puntualidad respeto cordial atento asesor excelencia justo a tiempo en pocas iakabras excelente atención y servicio More

by nsalopez16
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Recommend Dealer
Yes
Employees Worked With
Luis Caraveo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2026 -

Group 1 Ford El Paso responded

Hola, ¡nos alegra mucho haberle brindado una experiencia tan positiva! No dude en contactarnos si hay algo más que podamos hacer por usted.

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