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Shamaley Ford

El Paso, TX

4.8
668 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 668 reviews

April 02, 2015

Don'service your vehicle here I made an appoint because supposedly it gets priority on Wednesday morning to have the ac on my edge check and 2 days have gone by and nothing, not ev More

by elstranger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
m.h.
March 31, 2015

Rude management, bad buisness and very dishonest Sold them my truck 17 days ago and the check is supposedly still in the mail. They are very unhelpful and liars. They offered me the same amount for m More

by ParkPatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Used car manager David
February 11, 2015

Bait and Switch Coupon Terrible overall experience. Made an 8:30 am appointment for an oil change and inspection. I arrived at 8:15 yet my vehicle wasn't ready until 10:41. More

by Dissatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martin Parra
October 21, 2014

Dishonest Service I took my Ford Freestyle in today for an oil change, fuel filter service, and retrieval of keyless entry code. I was charged $40.00 for the code retri More

by JohnSelmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barney Magana, and J Ortiz
October 09, 2014

professional and outstanding service I have brougt many cars, this time it was the best exerience, from the first moment David Laymon took over and was attentive to all our needs, the pr More

by aeckert1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Laymon
September 22, 2014

Oil change The Customer service at Shamaley ford was the best. I Would definitely recommend it to all my friends and relatives. Shamaley ford has a great staff. More

by Omarm79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
August 08, 2014

WHAT A JOKE WE HAVE BEEN DEALING WITH THIS GROUP FOR A COUPLE OF YEARS. WE HAVE TAKEN OUR E 450 IN 6 TIMES SINCE APRIL AND WE ARE TAKING IT BACK TODAY. EVERYTIME More

by wickedgame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CHUY
December 29, 2013

I bought a 2013 F150 after sitting there for 3+ hours with my family on a Saturday. I went in early in the morning to pre-do the financial paperwork, this was an additional 2 hours. When I finally receiv More

by mdjumpmaster
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier Martinez
December 17, 2013

The worst dealer ever. I purchased a 2013 Ford Focus Titanium. The sales advisor Arturo was awesome. The second day after purchasing the vehicle I started having issues with the radio, rear hatch and th More

by gs79936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
thomas
July 16, 2013

I went to the delearship recently. I have always purchased my vehicles at Shamaley. I was assisted by a young lady name Karina Villalobos. She provided horrible customer service to me and my family More

by edoriga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karina Villalobos
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