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Group 1 Ford El Paso

El Paso, TX

4.9
1,483 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 1,483 reviews

November 12, 2026

Adria was an outstanding contact at Group 1 Ford. She provided us with excellent service from start to finish, her knowledge and communication are second to none. Thank you Adria for getting us in an More

by Rgjjj3
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Yes
Employees Worked With
Adria Gonzales
November 10, 2026

Took my vehicle in for service, I was provided an U er ride home and back to the dealership once the service was complete. They were professional, proficient, and gave great customer service! Thank You! More

by Omar Ramirez
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Yes
Employees Worked With
Adria Gonzales
November 10, 2026

Always excellent service The person now was very good too especially Jose. That’s a great job. More

by Juan
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Jose
November 09, 2026

Their service was great, excellent customer service, and is faster than other places. I highly recommend it. More

by Guadalupe.vazquez10
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Monica
November 09, 2026

Jerrymyles was very helpful with my ford f-150 inspection and oil change service. I would strongly recommend to go with Jerry for your oil change and inspection service. More

by nike3277
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Yes
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Jerrymyles
Nov 10, 2026 -

Group 1 Ford El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

November 08, 2026

Professiona,l efficient, clean. Not so easy to get around lot for people with disabilities. Good overall More

by James
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Yes
Employees Worked With
Lee Thibodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forrest Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Martel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Zullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2026 -

Group 1 Ford El Paso responded

James, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2026

Marjia customer service was awesome. But it just took a little to long to fix my vehicle. More

by Clyde.harp
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Yes
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Marija
Nov 10, 2026 -

Group 1 Ford El Paso responded

Thank you for your feedback! We're thrilled to hear you had a great experience with our customer service. We apologize for the delay in fixing your vehicle and appreciate your patience. We're constantly working to improve our efficiency. We hope to serve you even better next time! Group 1 Ford of El Paso 915-591-8600

November 07, 2026

Jessica was very helpful and knowledgeable when it came to asking her questions about the services More

by cesar_robles9
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Yes
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Jessica Sanchez
Nov 09, 2026 -

Group 1 Ford El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford El Paso. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2026

Excellent service on my Ford pickup! Adria Gonzales was friendly, professional, and efficient. They did a great job and made the whole process easy. Very satisfied with the service. High More

by caballerodiana77
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Recommend Dealer
Yes
Employees Worked With
Adria Gonzalez
Nov 07, 2026 -

Group 1 Ford El Paso responded

Hello, we're happy you found Adria Gonzales to be so supportive during your experience here at Group 1 Ford El Paso. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2026

Good service, a great promotion on the oil change, and the Uber service was good too. Well done!!! More

by Juntior
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Yes
Employees Worked With
Eduardo
Nov 05, 2026 -

Group 1 Ford El Paso responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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