Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Group 1 Ford El Paso
El Paso, TX
1,305 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,305 reviews
April 26, 2026
Very nice, well mannered and cared for my needs for this visit. Took care of me quickly, ordered me a ride to and from my home. Very nice experience. visit. Took care of me quickly, ordered me a ride to and from my home. Very nice experience. More
by mb56jo
Employees Worked With
Mario
April 25, 2026
From the moment the garage doors opened to when my vehicle keys were returned, everyone at Group 1 Ford was very friendly and professional. vehicle keys were returned, everyone at Group 1 Ford was very friendly and professional. More
by rodrigoandradejr36
April 24, 2026
Always a great experience going to group 1 ford. AARON my service advisor is a very cool guy who makes my experience not only just about the service that needs to get done, but general conversation AARON my service advisor is a very cool guy who makes my experience not only just about the service that needs to get done, but general conversation as well. More
by dd22101
Employees Worked With
Aaron
April 24, 2026
Miy buen servicio me atendieron muy bien y me mandaron a mi casa en un uber muy amables mandaron a mi casa en un uber muy amables More
by Maria herrera
Employees Worked With
April 24, 2026
My husband and I have been loyal customers with Ford Group 1 for past 25 years. The service specialist, Jessica Sanchez, provide was indeed very professional. She was very helpful in explaining the de Group 1 for past 25 years. The service specialist, Jessica Sanchez, provide was indeed very professional. She was very helpful in explaining the details I didnt understand. She treated me with respect and I was happy for that More
by caportillo8136798
Employees Worked With
Other Employees :
Jessica Sanchez Service specialist
April 23, 2026
Excelent customer service specially with Jose Carrillo he is very good as agent and always has the job done on time. I really recommend this agency with excellent customer service and good work. Thank you. is very good as agent and always has the job done on time. I really recommend this agency with excellent customer service and good work. Thank you. More
by davira0731
Employees Worked With
Jose carrillo
April 21, 2026
I have a 1995 350 diesel truck. It has been serviced in the past, but not in a way that assured me it would be in running order going forward. I was impressed with the professiona It has been serviced in the past, but not in a way that assured me it would be in running order going forward. I was impressed with the professionalism of Aaron and the other folks at Shamaly Ford.. I would definitely go back there for any service needs and recommend them to others. More
by Hibelind5
Employees Worked With
Aaron
