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Group 1 Ford El Paso

El Paso, TX

4.9
1,235 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 1,235 reviews

February 22, 2026

We always have a great experience with Marija and the service is timely and thorough. More

by Will Chill
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Marija
February 19, 2026

I prefer to take my vehicles to Group 1. I know that I will always be provided with great customer service from the Service Department. I can always count on Jerrymyles to take care of me. More

by Rlomasjr
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jerrymyles Esmele
Feb 21, 2026 -

Group 1 Ford El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2026

This Ford dealer is the best in El Paso Tx. They are professional fast and they delivered More

by Razor2666
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuy service department
Feb 21, 2026 -

Group 1 Ford El Paso responded

Hi, thank you for sharing your positive experience! sWe are always more than happy to assist you if anything else comes up. Take care!

February 19, 2026

Excellent service! The service person who worked with me was very professional and very courteous! Thank you for an excellent experience! More

by paycheck4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez
Feb 21, 2026 -

Group 1 Ford El Paso responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2026

Special thanks to Jerry Ismelle , service advisor for keeping me informed about the process of service More

by Gardea.Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ismelle
Feb 21, 2026 -

Group 1 Ford El Paso responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

February 18, 2026

Outstanding job all around. From the service advisors, technicians and body shop. Always a pleasure to do business with Group 1 Ford. More

by juliocjuradop
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Sanchez, Gio
Feb 21, 2026 -

Group 1 Ford El Paso responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2026

Excellent salesman and dealership. Went out of their way to help me find exactly what I wanted More

by Scott E
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Luis Caraveo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Howard
Feb 19, 2026 -

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2026

Luis Alatorre was awesome. Friendly, knowledgeable and efficient. As a repeat customer, very happy overall with the service received More

by Esiskp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Caraveo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 16, 2026

Service was done very fast did not had to wait for a long time. I appreciate that. More

by cborunda5353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija
Feb 19, 2026 -

Group 1 Ford El Paso responded

Hi, thank you so much for the positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2026

Very good service on the dealer ship i recommend this dealership i will come back More

by Holguinjulio_cesar1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 18, 2026 -

Group 1 Ford El Paso responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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