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Group 1 Ford El Paso
El Paso, TX
1,286 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,286 reviews
April 05, 2026
Great service and wonderful customer service Ms. Howard offered us. Highly recommend Ms. Howard for her excellence and politeness towards customers. Howard offered us. Highly recommend Ms. Howard for her excellence and politeness towards customers. More
by Winston Duran
Employees Worked With
Marija Howard, Frank Avila
April 02, 2026
Friendly staff, Great sales man. Plenty of inventy to choose from. Great service convenient location. Plenty of inventy to choose from. Great service convenient location. More
by phoenix01p
Employees Worked With
Other Employees :
Luis Alatorre was my sales perso.
April 01, 2026
Great service completed in a very reasonable time . Quality and cleanliness of work completed, representative was very helpful with all resources available to me Quality and cleanliness of work completed, representative was very helpful with all resources available to me More
by Flash
Employees Worked With
Jerrymile
March 31, 2026
Excellent service From start to finish, the professionalism, patience, and genuine care shown by everyone who assisted us made what can often be a stressful process truly enjoyable. professionalism, patience, and genuine care shown by everyone who assisted us made what can often be a stressful process truly enjoyable. More
by chaviraa666
March 31, 2026
I'm so grateful for the employees and service department at Group 1 Ford. I was having a stressful issue with my car and they were professional, kind, and efficient. They took the time to explain the repair at Group 1 Ford. I was having a stressful issue with my car and they were professional, kind, and efficient. They took the time to explain the repairs and worked around my schedule. I highly recommend them and we'll be returning. They made a stressful situation easier and my car is running great now. Thank you for going above and beyond! More
by shadow98
Employees Worked With
Service Dept
March 31, 2026
I had to get my car service due to my clutch failing and thankfully my service advisor Marija helped throughout the whole process efficiently and with patience. thankfully my service advisor Marija helped throughout the whole process efficiently and with patience. More
by tescudero1020
Employees Worked With
Marija
