Shamaley Ford
El Paso, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 728 reviews
My second vehicle purchase from this location. I explored many other local and nonlocal dealer options. I came back to Shamaley and am completely satisfied and happy with this new ride! I explored many other local and nonlocal dealer options. I came back to Shamaley and am completely satisfied and happy with this new ride! More
Perfect , excellent costumer service , we received a very good response from all the personal there good response from all the personal there More
They did a great job. Got me in and out for an oil change. Thanks Jerry Got me in and out for an oil change. Thanks Jerry More
Today was my second visit to Shamaley Ford and it was better than the first time. I don’t live in El Paso and despite that needed my Fords serviced while visiting my family at Ft. Bliss. The first vi better than the first time. I don’t live in El Paso and despite that needed my Fords serviced while visiting my family at Ft. Bliss. The first visit was just for routine maintenance on my Mustang, however today’s visit was for transmission trouble in my wife’s F-150. As it turned out (given the repair cost, the truck’s age/mileage) the better decision was to just purchase a new truck. It’s always great to get a new vehicle, however the sales negotiations, credit apps, paperwork is NOT great. That said, Shamaley Ford REALLY made the entire process very easy! We never felt hustled, rushed, scammed, etc. in any way. My wife and I are extremely happy with the treatment that we received at Shamaley Ford and would definitely do business with them again and recommend this dealership to friends and family. A special shoutout and thanks to: Alexis and Joe Mena (Service) Sall Hernandez (sales) “Charlie” Hossoun (General Manager)-This guy went far above “his duties” to make sure that we were happy and well taken care of. Thank you Mr. Hossoun and Shamaley Ford. More
I dropped my vehicle off on Wednesday afternoon and told them my concern. Thursday afternoon they called and confirmed my concern and were able to fix it and get my truck back to me on Friday. The best thin them my concern. Thursday afternoon they called and confirmed my concern and were able to fix it and get my truck back to me on Friday. The best thing was that they did not try to upscale any extra services. More
Good to do bissnes sales man very helpful well recommended left satisfy with my purchase 10 out of 10 thnks to u all. recommended left satisfy with my purchase 10 out of 10 thnks to u all. More
Only Ford dealer in town that would talk to me about ordering a transit van. They assisted me and I was able to order and receive what I wanted. Great customer service at Shamaley. ordering a transit van. They assisted me and I was able to order and receive what I wanted. Great customer service at Shamaley. More