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Shamaley Ford

El Paso, TX

4.8
726 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 726 reviews

December 03, 2024

They are nice and helpfull, we received from them all information we needed, than you so much for all your attention More

by raquelvillalobos1922
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont remember the sales man name, but he was very professional and helpfull
Dec 20, 2024 -

Shamaley Ford responded

Hi, thank you for taking the time to leave a review for us at Shamaley Ford. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2024

My service advisor was in continuous communication with myself. My truck was serviced and delivered as promised More

by erojas0604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Ruelas
December 01, 2024

Great service overall and I would recommend them to my family and friends. We’re very happy we went to Shamily More

by macoronado058
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 01, 2024

Tha service at the dealership was the best I ever experienced. From beginning to end I was informed about my vehicle and if it needed extra work I thank them for that More

by Michelleballez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez
Dec 02, 2024 -

Shamaley Ford responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2024

Excellent service, , service department personnel is very help and trying to help with everything is necessary More

by aguirre. Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Ruelas
Nov 27, 2024 -

Shamaley Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2024

They did a good job with the work that they did to my car the Jerry did a good job with his communication and helped me get my car fixed More

by Devon bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Shamaley Ford responded

Hello Devon, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 22, 2024

Thank you Shamaley for always taking care of us. Mr. Mena and Charlie plus some of the other staff members are amazing. We appreciate you all. More

by Thelma and Ashley Ortiz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe Mena and Charlie
Nov 23, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you have any further questions, please give us a call. We're always happy to help!

November 22, 2024

Easy to set up appointment. Curteous personnel. They kept me up to date via text messages or email depending on my preference. The waiting area was well stocked with drinks and More

by focuzt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Kirtley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo
Nov 25, 2024 -

Shamaley Ford responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2024

Jerry was wonderful in communicating what was going on with my SUV. I had forgotten to ask for a quick wash and he went ahead and asked for it for me. I really appreciate the quality of work the Tech did More

by Kaitlyn B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Nov 22, 2024 -

Shamaley Ford responded

Hi Kaitlyn, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 19, 2024

Staff did an amazing job to make the purchase flow to the final outcome without any issues. More

by Dittotex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwinn Ceja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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