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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
880 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 880 reviews

March 19, 2025

Awesome customer service from Eduardo and great customer care, kept me up to date with every detail on my mustang. I greatly appreciate the Shamaley Ford team here in el paso More

by bacadavid38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Ruelas
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Mar 22, 2025 -

Shamaley Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 19, 2025

Always satisfied with the service ,very professional. Thanks.Kay was very curious and very professional. More

by araizam936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Shamaley Ford responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shamaley Ford. We look forward to your next visit! Take care!

March 18, 2025

My experience overall was 10/10. Mr. Tony Saldana was nothing but pure class and made this experience as easy and smooth as possible. Jorge on the accounting side also was the bigges More

by demi_grissom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Saldana
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Mar 22, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

March 18, 2025

The person that assisted me was very nice, friendly and helpful. I was very satisfied with her service. More

by irmaruval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The German Woman
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Mar 22, 2025 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 18, 2025

Very Good service by María , short time waiting , coffe and beaverage any time , everything was good More

by Bimbo090766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
María
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Mar 22, 2025 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 18, 2025

Aaron Wade has gone above and beyond when it has come to service on my F250, because of him I'm a loyal customer of Shamaley Ford service dept. More

by ivan.silva07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
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Mar 22, 2025 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We hope you have a great day!

March 17, 2025

Great service Mario was able to attend to my car quick and fast. Would bring my car back again More

by aerivez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Villanueva
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Mar 20, 2025 -

Shamaley Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2025

The appointment was made ver easily over the phone. The service advisor was very friendly and helpful. Thank you Kay. More

by Mgarroy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
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Mar 19, 2025 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2025

Our service rep was awesome. Keep us update and informed the whole time. No surprises. Love SHAMALEY. Great service and customer care More

by luisnavedo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mena service department
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Mar 18, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 15, 2025

Great customer service, very helpful and the valet program is awesome, I dont have to worry anymore about having to wait around in the dealership for my vehicle service More

by Sophie07077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Mar 19, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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