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Shamaley Ford

El Paso, TX

4.9
787 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 787 reviews

January 18, 2025

The staff is polite professional and respectful. If they see you standing around, they ask if you need help or if someone is helping you already. My technician is professional and good a communicato More

by earlyrunner7
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniel (Cali) Contreras
Jan 20, 2025 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2025

Great dealership. Excellent service and quality work. Friendly and helpful every step of the way. More

by Sebas
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Recommend Dealer
Yes
Employees Worked With
Miguel Casillas, Jerry Esmele
Jan 20, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2025

Daniel Burciaga, was exceptional while working our deal on the vehicle. There was coordinate efforts that needed to be made since I was traveling from out of town. Daniel answered all of my questions. Once More

by AB67
Recommend Dealer
Yes
Employees Worked With
George Olmos, Daniel Burclaga
Jan 20, 2025 -

Shamaley Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 15, 2025

Great personnel! They do their best to get you in and out in a timely manner. The facility is always immaculate. They have soft drinks and water available for cust More

by Olgadaly7984
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Carranza, Lorenzo Vargas, Todd Roth, Felipe Espinoza, Jorge Luna, George Olmos, Diane Vazquez, Irwinn Ceja
Jan 17, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

January 14, 2025

The team/employees at Shamaley Ford always provide great and quick service! Highly recommend Shamaley Ford. Thank you! More

by arodtx008
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joe Ruiz
Jan 16, 2025 -

Shamaley Ford responded

Hi, thank you for sharing your positive experience! Thanks for the recommendation, and have an amazing day!

January 14, 2025

Kay was wonderful help! She got us exactly what we needed and did it quickly. We needed an extra service as well, and she explained what it was and why we needed it. I canno More

by barrett.jack3
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kay
Jan 16, 2025 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Thanks for the recommendation, and have an amazing day!

January 11, 2025

Great customer service, Aaron wast swift with the process. Great Communication throughout the appointment. 10/10 Service More

by 99israelgarcia
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Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Jan 13, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with Aaron! We do hope we can be of assistance in the future. Take care!

January 10, 2025

I received excellent friendly service on my vehicle I highly recommend Shamaley Ford. Alexis always provides excellent, caring service to us. More

by Marie Cantu
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Recommend Dealer
Yes
Employees Worked With
Alexis - Service Advisor
Jan 11, 2025 -

Shamaley Ford responded

Hi Marie, we're happy to hear you had such a positive experience with Alexis! We hope you have a great day!

January 09, 2025

They have very friendly and courteous staff. Service appointments are easy to book, also minimal wait times. More

by Purpleberry1
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Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
Jan 11, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

Service advisors are Knowledgeable easy to communicate with Quick and professional. I recommend this dealership. More

by henry13montoya
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Arron wade
Jan 11, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

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