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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
692 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 692 reviews

February 03, 2024

The dealership was fast friendly and helpful I needed an oil change that was gonna take a while so they got me a Lyft to take me home and back no problem More

by Qwerty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose carillo
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Feb 08, 2024 -

Shamaley Ford responded

We're delighted to hear about your positive experience with our dealership's fast, friendly, and helpful service. Safe travels, and thank you for choosing our dealership for your service!

February 02, 2024

Great customer service quality work great prices. I highly recommend this dealership for all of your car needs. More

by edluc79915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Feb 08, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 02, 2024

Alexis was great as usual. Very communicable and quick with my service and any issues I had. More

by jessica.lubbers9
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
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Feb 08, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Alexis provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 01, 2024

Great service and excellent quality customer service, Jose Carrillo the best person in Ford dealership More

by Gerardiflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose carrillo
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Feb 02, 2024 -

Shamaley Ford responded

Thank you for your kind words! We're thrilled to hear that you received great service and excellent customer service from Jose at Shamaley Ford. We'll be sure to pass along the compliments. Safe travels in your Ford!

January 31, 2024

Aaron Wade is a very nice man and I really like his sincerity and his friendliness. I would like him to take care of me every time I come to the dealership for services. I am glad to have my recall More

by Bobbie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Aaron Wade
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Feb 02, 2024 -

Shamaley Ford responded

We're pleased to hear about your positive experience with Aaron in the service department! It's great that you appreciate his sincerity and friendliness. Thank you for sharing your feedback about the vehicle washing service. We value your satisfaction and look forward to providing you with excellent service in the future!

January 30, 2024

Jesus Rosales is the best service advisor! Always a pleasure. Never had a problem and he’s always on top of my truck maintenance. More

by mkgo44
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
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Feb 01, 2024 -

Shamaley Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 29, 2024

Clyde was absolutely amazing! He listened to what I needed and man did he deliver. I have never had such a positive experience buying a car then when I met Clyde. Would recommend More

by AngryByrrd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clyde and Toni
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Jan 31, 2024 -

Shamaley Ford responded

That's wonderful to hear! I'm glad Clyde provided you with such a positive car-buying experience. Enjoy your new car, and thank you for recommending Clyde!

January 28, 2024

Excellent customer service , good communication calling when vehicle is ready for pick up , thank you More

by Maria E Castanon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Andres
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Jan 30, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 27, 2024

Very well treated by service representative. Kept informed on status of my vehicle. Answered all my questions. More

by Samuel Montana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Porras
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Jan 30, 2024 -

Shamaley Ford responded

Thank you for the kind words Samuel! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 27, 2024

I love Shamaley Ford! I trust them with servicing my car, and I have bought my last four cars from them. They always take good care of me! More

by DMERRI1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Wade (old car), Irma Espinoza (new car)
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Jan 30, 2024 -

Shamaley Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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