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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
692 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 692 reviews

March 04, 2024

Attentive, quick service. Jose my consultant answered all my questions and was very knowledgeable. They have a great waiting area. More

by pramos525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 08, 2024 -

Shamaley Ford responded

We're glad to hear that you received attentive and quick service from Jose, your consultant. It's fantastic that he answered all your questions and showcased great knowledge. Additionally, we're pleased to know that you found the waiting area to be great. Thank you for choosing us, and we look forward to providing excellent service for your vehicle in the future!

March 02, 2024

I made an appointment and the services were done correctly and on the time given at time of service. More

by Boycows3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Javier
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Mar 07, 2024 -

Shamaley Ford responded

Thank you for taking the time to share your positive experience with us! We're glad to hear that your appointment went smoothly, and our team provided the services you needed in a timely manner. We appreciate your business and look forward to serving you again in the future!

March 01, 2024

My experience at this dealership was great. I have no complaints about it. Everyone was very helpful. More

by Cruiz9739
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto
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Mar 03, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 29, 2024

Joe Mena provided an excellent service, explaining every detail about the service it was given to my suv. More

by Advari2007
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
JOE MENA
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Mar 03, 2024 -

Shamaley Ford responded

We're pleased to hear that Joe provided you with excellent service, taking the time to explain every detail about the service given to your SUV. We appreciate your business and look forward to serving you again in the future.

February 28, 2024

Jose was thorough in providing detailed information about what was done to the car and what was needed More

by accord3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 02, 2024 -

Shamaley Ford responded

It's great to hear that Jose provided thorough and detailed information about the work done on your car and any additional needs. Clear communication is crucial in ensuring that customers are well-informed about their vehicle's condition. Thank you for choosing our services, and we look forward to serving you again in the future! Safe travels!

February 27, 2024

Good service,kept me informed at all time. Didn't work on any part of my technical until I was notified. Returned in a timely matter. More

by garcia5851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Feb 28, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 27, 2024

Took my 23 Bronco Sport in for its first oil change and was able to get squeezed in for an earlier date. Plus they were going to install some parts I ordered online. Dropped off my car Saturday afternoon More

by mariotboy32
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
N/A
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Feb 29, 2024 -

Shamaley Ford responded

Thank you for sharing your positive experience with the Bronco Sport's first oil change! It's great to hear that we accommodated an earlier date and handled the service and part installations superbly. Your recommendation is appreciated. Safe travels in your Bronco Sport, and we look forward to serving you again in the future!

February 27, 2024

Very easy to work with. Quick service and excellent in communication with their customers. Will be coming back. More

by lucky830
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jerry
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Mar 02, 2024 -

Shamaley Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 25, 2024

Very pleased with the service department and especially the service writer/representative. I will happily continue to bring my vehicle’s to Shamaley. More

by Rudy E.
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
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Feb 27, 2024 -

Shamaley Ford responded

We're delighted to hear that you are very pleased with our service department and your service representative. Providing excellent service is our priority, and we appreciate your trust in Shamaley Ford. Thank you for choosing us, and we look forward to serving you and your vehicles again in the future! Safe travels!

February 24, 2024

The staff at Shamaley Ford is very helpful, accommodating and professional. All departments work as a team! More

by JCOX
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Marco Porras
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Feb 26, 2024 -

Shamaley Ford responded

We're delighted to hear that the staff at Shamaley Ford has been helpful, accommodating, and professional. Teamwork among all departments is crucial, and we're glad to know that they work well together. Thank you for choosing us, and we look forward to continuing to provide excellent service in the future!

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