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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
915 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 915 reviews

October 29, 2024

Great customer service and amenities. Cleanliness and art that stands out. Good communication about vehicle. More

by asalas20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Ruelas
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Nov 01, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2024

What an amazing service added to Shamaley Ford! !! They picked up my Explorer, changed the oil, topped off and checked other items, rotated the tires, took care of the recall item and brought my ca More

by lisapelletier1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
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Nov 01, 2024 -

Shamaley Ford responded

Hi, thank you so much for your positive comments about Shamaley Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2024

Excellent customer never complain on repairing my 2018 f150 truck. Thank you shamaleyford. I appreciate it More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Kirtley
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Nov 01, 2024 -

Shamaley Ford responded

Hi Ricardo, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 27, 2024

very helpful and was able to fixed the issue I had that day and got me back on to the road. More

by farmland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
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Oct 31, 2024 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2024

Service was in a timely manner had a damaged tire that was replaced under our warranty. I love they provided me with a lyft driver home so I wouldn’t have to wait for the van that usually drops a lot of p More

by Cynthia
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jake Chavez
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Oct 27, 2024 -

Shamaley Ford responded

Hi Cynthia, thank you for taking the time to leave a review for us at Shamaley Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2024

Great service department. Got me in and out quickly. Price was reasonable. Eduardo was fantastic. More

by sbjwegs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Reyes
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Oct 26, 2024 -

Shamaley Ford responded

Hi, we are so happy to read such a great review about Shamaley Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Great quick service every time I visit! Great staff who are very knowledgeable and always get what your car needs! More

by Ralph
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jose, Alexis
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Oct 25, 2024 -

Shamaley Ford responded

Hi Ralph, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

October 23, 2024

The service was very attentive and helpful. Thank you Jerry for being so kind and understanding. More

by Claudia
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
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Oct 25, 2024 -

Shamaley Ford responded

Hi Claudia, thanks for your praise and kind comments about Jerry. Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2024

Good place to get work done on your ford. . The service guys could be a little more helpful. I walked in and stood there for a couple of minutes and no one helped. I had to walk in and ask som More

by tponce60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Oct 25, 2024 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (915) 591-8600.

October 19, 2024

Made an appointment 2 weeks a go for a brake flush and 4-wheel alignment. Drove 3 hours to get here from Alpine,TX. They got me in and out in about 3.5 hours. No issues or concerns I spent more time driv More

by Chiefordnance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mena
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Oct 22, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!

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