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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
692 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 692 reviews

April 01, 2024

The person who sold the truck to us treated us a good manner, he explained everything in a way we could understand. More

by garcia.stephanie130755
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Isais
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Apr 05, 2024 -

Shamaley Ford responded

Congratulations on your new truck! We are thrilled to have provided you with a good sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Apr 05, 2024 -

garcia.stephanie130755 responded

Thank you

March 30, 2024

There service department personnel always provide accurate wait times for the service being performed. The price for services are always reasonable, especially when it comes to routine oil change ser More

by ahaguero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Pablo Vall
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Apr 04, 2024 -

Shamaley Ford responded

Thank you for sharing your positive experience with the service department at Shamaley Ford! It's great to hear that they provide accurate wait times and offer reasonable prices, especially for routine oil change services. We're glad that you've found our pricing to be lower than other places. It's also reassuring to know that if any issues arise, Shamaley Ford is quick and hassle-free in correcting them.

March 29, 2024

Great service team specially Aaron wade, will definitely go back to take our whole fleet More

by amador.martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron wade
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Apr 03, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Aaron provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 28, 2024

Great customer service! ! from our salesman Alberto Alarcón. Bought Ford Bronco Black Diamond , buying process smooth, very courteous sales people. More

by Gyerra.carlos72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Alarcón
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Apr 04, 2024 -

Shamaley Ford responded

Congratulations on your Ford Bronco Black Diamond! We are thrilled that Alberto provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

March 28, 2024

Jessica Dominguez (service advisor) is super attentive & professional..I would most definitely recommend Jessica @ Shamaley Service. Thank you Mike Franco More

by Franco
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jessica Dominguez
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Apr 04, 2024 -

Shamaley Ford responded

You're welcome! We're glad to hear that Jessica Dominguez provided you with attentive and professional service at Shamaley Ford. Thank you for recommending her. We appreciate your feedback and your business!

March 26, 2024

Service advisor Javier Eduardo is exceptional young man. .Service on my vehicle was performed to my complete satisfaction.Dealership is clean well appointed with the right amenities, will definelty come back More

by malugar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAVIER EDUARDO
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Apr 03, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Javier provided exceptional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 25, 2024

It has a professional and attentive staff. My advisor, Alexis was very informative and kept me abreast of every step, while my truck was being serviced and at ouck up time More

by Quezada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Mar 30, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Alexis provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 23, 2024

Very friendly and super helpful customer service agents. They provided a fast and convenient service. As well as open communication throughout the service. More

by SjPerez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Herrera
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Mar 26, 2024 -

Shamaley Ford responded

We're glad to hear about your positive experience with our customer service agents! Providing fast, convenient service and open communication is important to us, and we're delighted that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again in the future!

March 23, 2024

The team at Shamaley Ford always comes through with convenient, courteous, and professional service. I will continue to bring my vehicles here to get serviced. More

by Jose V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Porras
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Mar 27, 2024 -

Shamaley Ford responded

Thank you for your kind words! We're thrilled to hear that you've had positive experiences with our team at Shamaley Ford and that you plan to continue bringing your vehicles to us for service. We look forward to serving you again in the future!

March 22, 2024

Clear communication about what items need attention. Saved me money on the services that were done. More

by El Thenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey
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Mar 22, 2024 -

Shamaley Ford responded

We strive to provide clear communication about the items that need attention and ensure that our customers fully understand the services being performed. It's great to hear that this approach helped save you money on the services. We appreciate your business. We look forward to assisting you in the future.

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