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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
692 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
Contact Dealership

11301 Gateway W

El Paso, TX

79936

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Showing 692 reviews

April 12, 2024

Bought car new here and 2nd service they have performed and it’s always been an amazing experience. Definitely a customer for life. More

by Schuylerbortz
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Apr 16, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 10, 2024

Shamaley has been Dependable service over 20 yrs of our FORD vehicles including trucks and cars. More

by irmima
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
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Apr 11, 2024 -

Shamaley Ford responded

It's fantastic to hear that Shamaley Ford has been your go-to for dependable service for such a long time with your Ford vehicles. Building that kind of trust and reliability over 20 years speaks volumes about our commitment to customer satisfaction.

April 10, 2024

Professional and courteous. Friendly and respectful. Service department works awesome to maintain our vehicles for safe operation. More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Apr 11, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 10, 2024

Great service from the finance team and sales team. Especially Sall our sales person. Thank you More

by Alonso05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sall
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Apr 12, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience with both the finance team and sales team and that Sall provided excellent service as your salesperson. Enjoy your vehicle, and thanks for sharing your positive experience!

April 07, 2024

Improper installation of vehicle battery. Protective battery sleeve not reinstalled. Engine heat damages the battery. More

by RRR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Marco, unknown service technician
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Apr 09, 2024 -

Shamaley Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

Shamaley Ford responded

I apologize that your recent experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at smartinez@group1auto.com Sasha Martinez Customer Relations Director

April 06, 2024

Chuy is always on top of my maintenance. He knows that truck better than I do! Thank you very much for your hard work. More

by Mr.mgomez1974
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuy
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Apr 10, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Chuy provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 05, 2024

Very professional people. Every one is very helpful and respectful. Jesus Rosales did an excellent job taking care of my truck. More

by thejabl4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
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Apr 10, 2024 -

Shamaley Ford responded

It's fantastic to hear that you had a great experience and that Jesus provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 05, 2024

Great service. Did a good job. Always rapid with service. Great customer service. No complaint. More

by Pgutierrez
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jake Chavez
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Apr 09, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 02, 2024

The service was quick and excellent. They kept communicating with me in every step. Thanks to Eduardo for the excellent service! More

by Juan T.
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eduardo
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Apr 05, 2024 -

Shamaley Ford responded

That's great to hear! We're glad that you had a quick and excellent service experience and that Eduardo provided you with such great service. Eduardo and the team appreciate your kind words and your business!

April 01, 2024

Great place for all your service needs. I took my vehicle in for an oil change and it was completed promptly. More

by gpagma16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Apr 05, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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