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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
761 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 761 reviews

January 11, 2025

Great customer service, Aaron wast swift with the process. Great Communication throughout the appointment. 10/10 Service More

by 99israelgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
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Jan 13, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with Aaron! We do hope we can be of assistance in the future. Take care!

January 10, 2025

I received excellent friendly service on my vehicle I highly recommend Shamaley Ford. Alexis always provides excellent, caring service to us. More

by Marie Cantu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis - Service Advisor
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Jan 11, 2025 -

Shamaley Ford responded

Hi Marie, we're happy to hear you had such a positive experience with Alexis! We hope you have a great day!

January 09, 2025

They have very friendly and courteous staff. Service appointments are easy to book, also minimal wait times. More

by Purpleberry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

Service advisors are Knowledgeable easy to communicate with Quick and professional. I recommend this dealership. More

by henry13montoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron wade
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Jan 11, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

January 08, 2025

Able to get an appointment next day. Friendly service and quick work. Thanks for the service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Shamaley Ford responded

Hi Bob, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2025

Great and friendly service fast and reliable use my coupon for the service for a great price More

by enrique2268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2025

Service Adviser, Jake, was a total professional and very helpful with my car needs. Greatly appreciate his attention to detail. More

by cesgar66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Jan 10, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 07, 2025

I had my wife's truck serviced and the truck was taken in at 8am and finshed at 10 am, Jake Chavez was the service representative, he was very professional, courteous and prompt! He did a great job👍 More

by raycanaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We hope you have a great day!

January 05, 2025

Was amazed at how many vehicles were on the lot. Good selection and everyone was kind and courteous. More

by precious2_25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Howard. Salesman. 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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Jan 06, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2025

As always great customer service! Alexis is a really helpful and friendly person who takes care of all my concerns with my truck! Thank you to everyone that helped this process. More

by irenetaz54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
Report | Print
Jan 05, 2025 -

Shamaley Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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