Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
692 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
Contact Dealership

11301 Gateway W

El Paso, TX

79936

Directions

By Type

Showing 692 reviews

July 10, 2024

Good service and attetive staff. The wait was longer than usual but understandable since it’s summer. Overall good experience! More

by BroncoBlue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
Report | Print
Jul 11, 2024 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

July 09, 2024

Service advisors and techs are great here. Will listen and help with whatever you need ! More

by mimarissa99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguín
Report | Print
Jul 10, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2024

Professional service and a clean eye appealing facility. Free coffee is always a plus. Service was fast and sufficient. More

by Omar.Richard.davis458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mena
Report | Print
Jul 09, 2024 -

Shamaley Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2024

Extremely helpful and courteous, no pressure sales, a real pleasure to do business with, Thanks! More

by Phymifer313
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Jul 02, 2024 -

Shamaley Ford responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2024

Excellent service as always, very clear instructions and recommendations, my car came out working perfect More

by Lety_oj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
Report | Print
Jun 26, 2024 -

Shamaley Ford responded

Hi, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!

June 23, 2024

My new truck is great 👍. The Ford app on my cell is fantastic. And awesome mileage. More

by mariamarrufo26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irma
Report | Print
Jun 24, 2024 -

Shamaley Ford responded

Hi, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 22, 2024

Excellent service, people is very courteous, prices are fair, also Ms Audery gave me an excellent attention and service. More

by sfernandez5577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audery
Report | Print
Jun 23, 2024 -

Shamaley Ford responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 19, 2024

Great costume care. Feels like everyone I came in contact with answered all my questions More

by anthony.bustillos2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC. And Luna
Report | Print
Jun 20, 2024 -

Shamaley Ford responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2024

I received notice that I needed to get a recall done on my vehicle, called them that same day and they got me in the next day. Aaron in the service department was great! He and the service team had my vehi More

by aidan.holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Report | Print
Jun 20, 2024 -

Shamaley Ford responded

Hi Aidan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2024

Quick service and very eager to assist you! Always have Fantastic customer service with a smile! More

by bridgett.valenzuela38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Contreras
Report | Print
Jun 20, 2024 -

Shamaley Ford responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

1
...
16
17
18
...
70