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Shamaley Ford
El Paso, TX
692 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 692 reviews
July 18, 2024
Our service manager always greets us with a smile and ready to answer any questions. Had an appointment for an oil change and it was done promptly. ready to answer any questions. Had an appointment for an oil change and it was done promptly. More
by Chuy
Employees Worked With
Alexis Holguín
July 18, 2024
Service advisor Jesus Rosales was very helpful, and provided excellent customer service. Main reason why I will keep doing business with Shamaley. provided excellent customer service. Main reason why I will keep doing business with Shamaley. More
by Olivergarcia1003.sg
Employees Worked With
Jesus Rosales
July 17, 2024
My salesman Irvinn Ceja as always, very professional. Attended to my vehicle needs. Suggested several vehicles to choose from, he worked diligently to get tge car payment I wanted. I would definitely Attended to my vehicle needs. Suggested several vehicles to choose from, he worked diligently to get tge car payment I wanted. I would definitely go back for my next vehicle More
by mariag1967
Employees Worked With
Irvinn Ceja
July 15, 2024
Horrible, sloppy work, truck filfy from repair area, charged more than I agreed to pay. Didn’t fix what I requested. Paid $4,200 for 1 star service not satisfied at all charged more than I agreed to pay. Didn’t fix what I requested. Paid $4,200 for 1 star service not satisfied at all More
by Jesus.medina
Employees Worked With
Joe mena
July 11, 2024
Walk for routine oil change on a Thursday. Jake assisted me, was professional explained the wait time would be 2 hours. Waiting area was clean as always, comfortable, cold bottle water availab Jake assisted me, was professional explained the wait time would be 2 hours. Waiting area was clean as always, comfortable, cold bottle water available, was a welcoming environment. My truck has finished within 2 hours and came back to me with a fresh wash. More
by dennisjmcgregory
Employees Worked With
Jake Chavez
July 11, 2024
I have been a loyal Shamaley Ford customer for several years. This visit was for a simple lube, oil, filter, and tire rotation. The service representative and mechanic were great. Thanks again. Y'all cont years. This visit was for a simple lube, oil, filter, and tire rotation. The service representative and mechanic were great. Thanks again. Y'all continue to be the best Ford dealership in the El Paso, TX area. More
by GarrettW
Employees Worked With
Edwardo, Jesus, Monica, Daniel, Sasha
