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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
920 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 920 reviews

January 27, 2025

Being a Ford owner is one of the most frustrating experiences I have had. It has taken Ford Customer Service and two dealerships (including Shamaley) months to fix my dysfunctional 2024 Ford Explorer More

by jdewsoniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Villanueva, Jessica Dominguez
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Jan 31, 2025 -

Shamaley Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 25, 2025

The service was great, even if I didn't want have an appointment. They answered all my questions. I left satisfied with their help. More

by estellafranco
Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
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Jan 27, 2025 -

Shamaley Ford responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2025

The work was completed precisely as promised, and the technicians performed exceptionally well. I am very pleased with their service. More

by Stickler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Ruelas
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Feb 01, 2025 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2025

Excellent customer service from Javier Jimenez our sales person. Very satisfied customer. Will buy again. More

by ggalaviz1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Jimenez , George Olmos
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Feb 01, 2025 -

Shamaley Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2025

Great service and detailed explanation of issues along with pictures and videos of your vehicle More

by albertvcorral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Feb 01, 2025 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2025

Shamaley Ford got my truck in the same afternoon that I called. The repair was quick and I was surprised the pricing on replacement batteries was very competitive with the market prices. More

by RSTEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2025 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2025

Great service! Service advisor, Chuy Rosales did an extraordinary job getting my truck serviced. I will continue to service my personal vehicles and company vehicle More

by jarriola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuy Rosales
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Jan 24, 2025 -

Shamaley Ford responded

Hi Jarriola, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2025

Jose Carrillo performed great job and great attention to the customer,l will return in the future,thxz More

by reyesroge47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
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Jan 23, 2025 -

reyesroge47 responded

Great prices and great value

Jan 23, 2025 -

reyesroge47 responded

Very good attention to the customer

January 23, 2025

Excellent service. They take care of their customers. And reasonable prices compare to other dealers. More

by e.avalos93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez
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Jan 24, 2025 -

Shamaley Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 22, 2025

Excellent service and communication. Always come here for my service and always treated well. Recommend More

by matzki2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeosha (Kay) Durr
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Jan 23, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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