Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shamaley Ford
El Paso, TX
729 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 729 reviews
September 06, 2024
Good service. Advisors are attentive and polite. Good customer service that I even have a Lyft take me home and home back to the dealership. Advisors are attentive and polite. Good customer service that I even have a Lyft take me home and home back to the dealership. More
by Martha oropeza
Employees Worked With
Alexis service advisor is an attentive person to customers needs. Polite and respectful.
September 04, 2024
I highly recommend Shamaley Ford to anyone in the market for a vehicle. Their dedication to exceptional service and quality vehicles is truly commendable. What stood out the most was their commitment to cus for a vehicle. Their dedication to exceptional service and quality vehicles is truly commendable. What stood out the most was their commitment to customer satisfaction. Daniel was very knowledgeable, professional and patient. From the moment I walked through the door, he went out of his way to help me find exactly what I was looking for. Thank you for making my car buying experience a memorable one! More
by Marie Crisologo
September 03, 2024
Excellent and quick service. Service advisor Aubrey was great and a professional. She keep me posted on the progress and completion of the work done. Thank you. Service advisor Aubrey was great and a professional. She keep me posted on the progress and completion of the work done. Thank you. More
by Trijart
Employees Worked With
Service Dept. Aubrey.
September 03, 2024
The dealership is very professional from there techs to salespeople with a very clean building to real good inventory of vehicles. salespeople with a very clean building to real good inventory of vehicles. More
by Fgvillescas
September 01, 2024
Went in to purchase tires for my 2009 f150 4x4 crewcab. The Falken tires run so smooth going down the highway. From the service to the front and in between did a very professional job. My tires were at a b The Falken tires run so smooth going down the highway. From the service to the front and in between did a very professional job. My tires were at a better price here then the competition in the area. I will definitely be back again for tires and other services if needed in the future. More
by jpjelly2174
September 01, 2024
Had my 2019 Ford Fusion serviced 08-30-2024 Kay my service advisor wonderful, the guys there know what they are doing, never have had a problem, good customer service. service advisor wonderful, the guys there know what they are doing, never have had a problem, good customer service. More
by Greg
Employees Worked With
Kay
August 31, 2024
The service was fast and the service writer took the time to address all my needs. to address all my needs. More
by nvalentine1984
