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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
690 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 690 reviews

August 24, 2024

Update to a previous review: In conclusion, I purchased a vehicle from Shamaley Ford. Had issues with the purchase process initially, however multiple individuals in charge like Mr. Todd Roth rea More

by jessehernandez102006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Roth
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Aug 30, 2024 -

jessehernandez102006 responded

Updated my previous review.

Aug 31, 2024 -

Shamaley Ford responded

jessehernandez102006, Thank you for informing me about your recent sales experience. Please know that we are looking into your concerns, Todd Roth, F & I Director, will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Sasha Martinez Customer Relations Director smartinez@group1auto.com

August 23, 2024

Service was amazing and the process was the most comfortable and less stressful experience I’ve had buying a truck More

by Danimarie2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irvinn
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Aug 25, 2024 -

Shamaley Ford responded

Hi, thank you for taking the time to leave a review for us at Shamaley Ford. We're happy we could meet your expectations! If you have any questions, please give us a call. We're always happy to help!

August 22, 2024

I trust Shamaley Ford Service to work on my 2023 Ford Maverick rather than wasting my time at Casa Ford and much less with anything associated with the name of Viva in their title. Much more professiona More

by bruceflynn27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake and Roxanna
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Aug 24, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2024

Professional and friendly service. Looking for ways to help the customer. Vehicle delivered before promised delivery time. More

by Joseacardozasr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Aug 24, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2024

Great service to all are fleet we're happy to be going to Shamaley Ford their Great Henry people thanks More

by ralph.losoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Jake
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Aug 23, 2024 -

Shamaley Ford responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2024

Caught me Off Guard 💂‍♀️. Good thing I was NOT Traveling Out of Town. It all happened here in El Paso. So that was a Surprise 😮 to me. Didn't Expect it , But Good thing I More

by ROBERTO CANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo
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Aug 18, 2024 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 14, 2024

Edgar Delgado helped us get my dream car! He was so helpful and it was a pleasure having him help me through the process. More

by Veliaflores
Recommend Dealer
Yes
Employees Worked With
Edgar Delgado
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Aug 16, 2024 -

Shamaley Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2024

excellent fast and reliable service from all personel in the dealership. awesome job to everyone More

by juarez0852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jessica dominguez, audrey herrera
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Aug 16, 2024 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 14, 2024

Wonderful service from Tony and I really appreciated the speediness that everybody took including Jorge in the finance department More

by Tks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Saldaña and Jorge Luna
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Aug 16, 2024 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

August 11, 2024

They were very helpful in getting my car fixed. The were in constant communication with me. More

by Dlsoccer15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Aug 15, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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