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Shamaley Ford
El Paso, TX
729 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 729 reviews
September 18, 2024
The most helpful service department in El Paso. I normally would take my truck to casa Ford but I won't go back. Had an issue with my window and casa said they couldn't get me in for over a month. I normally would take my truck to casa Ford but I won't go back. Had an issue with my window and casa said they couldn't get me in for over a month. Aaron was able to fit me in 2 business days after I called and they had the truck fixed in 2 hours More
by ericzeferjahn
Employees Worked With
Aaron
September 18, 2024
I have been doing business with Shamaley Ford over 30 years. Numerous vehicle's! current Vehicle at 310,000 miles. Service done by amazing people my go to advisors are Chuy and Jerry. Only those two amaz years. Numerous vehicle's! current Vehicle at 310,000 miles. Service done by amazing people my go to advisors are Chuy and Jerry. Only those two amazing individuals they always take care of me and my Ford More
by Tthurston2248
September 17, 2024
Want to thank Mr Jose Carrillo for a great job. I have been going to maintain my expedition there for yrs. My Expedition had a recall and every other service advisor would tell me ill call you or w I have been going to maintain my expedition there for yrs. My Expedition had a recall and every other service advisor would tell me ill call you or we dont do those on weekends. Well Mr Carrillo had my recalled part changed and in a timely manner along with oil change and tires rotated. Great service advisor. More
by jcat772002
Employees Worked With
Jose Carrillo
September 17, 2024
Good to go visit. I just don't like surveys that is it. Ok ok I just don't like surveys that is it. Ok ok More
by almanza105
Employees Worked With
September 16, 2024
Lorenzo in service did an amazing job taking care of my service needs. I definitely recommend Shamaley Ford service needs. I definitely recommend Shamaley Ford More
by Jessica
Employees Worked With
September 16, 2024
La experiencia con la vendedora Irma fue buena, pero la experiencia con Carlos fue total mente lo contrario. Carlos es una persona muy ruda y grosera para atender a un cliente que va a comprar un auto nuev experiencia con Carlos fue total mente lo contrario. Carlos es una persona muy ruda y grosera para atender a un cliente que va a comprar un auto nuevo o usado. Sus palabras son fuertes, no me intimida para nada y por respeto no le contesté como se debería. Con George fue diferente, es muy atento pero su error fue agregarnos una garantía extra sin explicarnos el precio. De ahí todo normal. De lo contrario con el señor Carlos es una persona difícil de tratar y entiendo que es su trabajo pero hay formas de tratar a los clientes y más si son mujeres. La forma que le hablo a mi hija y a mi nuera no es la correcta, y les vuelvo a repetir. Por no faltarle al respeto me mantuve a distancia para evitar un conflicto con el señor Carlos. More
by Enrique Vargas
September 14, 2024
Great prompt service. Service Advisor kept me informed of what was going on with my vehicle. Service Advisor kept me informed of what was going on with my vehicle. More
by vguerrero915
Employees Worked With
