Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shamaley Ford
El Paso, TX
688 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 688 reviews
November 20, 2024
Jerry was wonderful in communicating what was going on with my SUV. I had forgotten to ask for a quick wash and he went ahead and asked for it for me. I really appreciate the quality of work the Tech did with my SUV. I had forgotten to ask for a quick wash and he went ahead and asked for it for me. I really appreciate the quality of work the Tech did and the concern for my vehicle health. Even down to the porter, Chris, everyone cares and displays a level of honesty I want in my dealership. More
by Kaitlyn B.
November 19, 2024
Staff did an amazing job to make the purchase flow to the final outcome without any issues. final outcome without any issues. More
by Dittotex
November 17, 2024
Great service and great people. Always considerate, honest and treat the customer with respect. Top notch employees. Always considerate, honest and treat the customer with respect. Top notch employees. More
by BP
November 16, 2024
They are very courteous. They give your vehicle a thorough inspection and provide feedback immediately. They give you updates and price estimates. Lastly, they are efficient They give your vehicle a thorough inspection and provide feedback immediately. They give you updates and price estimates. Lastly, they are efficient and review your vehicles service after it’s completed . More
by amanda
Employees Worked With
Jose Carrillo
November 16, 2024
Friendly service rep. with fast service tech. Waiting room was pleasant. Highly recommend dealership to anyone. with fast service tech. Waiting room was pleasant. Highly recommend dealership to anyone. More
by lfrias915
Employees Worked With
November 15, 2024
Great customer service fast and easy on our new vehicle purchase. Pay Daniel Burciaga a visit on your next vehicle purchase. purchase. Pay Daniel Burciaga a visit on your next vehicle purchase. More
by Gpuentes4157
November 15, 2024
Great, professional and great timing. Great customer service and really knowledgeable. Very pleased with the work they do every time. Great customer service and really knowledgeable. Very pleased with the work they do every time. More
by Rlopez0408
Employees Worked With
Eric and Jeffrey.
November 14, 2024
Dealership is great. They handle the recalls and warranty work well. Nice, professional, quick. Just a shame the quality of the vehicle is poor and requires frequent repa They handle the recalls and warranty work well. Nice, professional, quick. Just a shame the quality of the vehicle is poor and requires frequent repairs for the same issues over and over. More
by Vp
Employees Worked With
Jake
November 13, 2024
Since I arrived they were really helpful and friendly. I was in and out with no hastle. I was in and out with no hastle. More
by Barrientos
