Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Shamaley Buick GMC

El Paso, TX

Overview
Reviews
Vehicles
4.5
210 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

Directions

Filter Reviews by Keyword

communication truck customer service professional

By Type

Showing 210 reviews

June 12, 2024

Mr Guillermo Veytia the service advisor was very nice and very professional. So I would like to thank him More

by jwoxcart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Veytia
Report | Print
Jun 14, 2024 -

Shamaley Buick GMC responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

The check engine light came on on my pickup truck it took them 3 days to let me know what was wrong with it, it was a glow plug and what was supposed to be an hour job took them almost a month I took it on M More

by Luislara5107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo
Report | Print
Jun 19, 2024 -

Shamaley Buick GMC responded

Thank you for sharing your feedback with us. We are committed to addressing your concerns with the utmost seriousness and conducting a thorough investigation regarding this. We will contact you soon to gather more details and offer assistance wherever possible. Should you require immediate support, please feel free to contact me at any time. David Logston General Manager dlogston@Group1Auto.com

June 11, 2024

Good selection of vehicles. No press from the sales staff. Responded quickly to text message requesting information. More

by Mrbread81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Jun 13, 2024 -

Shamaley Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

Sales manager and service manager listened to me and took care of my needs. Salesman and service tech were also great to work with. More

by joe.underwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar and Alex
Report | Print
May 31, 2024 -

Shamaley Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 30, 2024

Great buying experience, highly recommend staff and dealership. Looking forward to purchase next vehicle here. More

by a.ponce301
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Olivera
Report | Print
May 31, 2024 -

Shamaley Buick GMC responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 25, 2024

The personnel were very friendly, respectful and knowledgeable. I was greeted with smile and took care of my car fast and efficiently. Great job!!! More

by rpnene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarissa
Report | Print
May 28, 2024 -

Shamaley Buick GMC responded

We are delighted to know that your experience was great! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 23, 2024

It was easy to get in and quick. I got an oil change tire rotation, and an inspection. Diego was a pleasure to work with. More

by Sandicox61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Nava
Report | Print
May 24, 2024 -

Shamaley Buick GMC responded

We're delighted to learn about your positive experience and the great assistance provided by Diego! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 15, 2024

They did a excellent job Santiago Valle excellent person treated me nice every time I go More

by Brownie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Valles
Report | Print
May 17, 2024 -

Shamaley Buick GMC responded

We're delighted to learn about your positive experience and the excellent assistance provided by Santiago! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 13, 2024

Everything and everyone was outstanding! Marissa Tavo and Ruby are exceptional employees! Kudos to them and their excellent knowledge and kindness More

by De2anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa R, Marissa O, Octavio R, Ruby S
Report | Print
May 17, 2024 -

Shamaley Buick GMC responded

It's fantastic to hear about your outstanding experience with Marissa and Ruby! We're glad they provided excellent knowledge and kindness during your visit. Thank you for choosing us!

May 11, 2024

Great service and follow up from Guillermo. Comfortable waiting area. Would definitely recommend. Will be back. More

by Jcms72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Report | Print
May 15, 2024 -

Shamaley Buick GMC responded

It's fantastic to hear that Guillermo provided you with great service and follow-up! We're glad you found the waiting area comfortable and that you would recommend us. We look forward to welcoming you back in the future!

1
...
7
8
9
...
21