Shamaley Buick GMC
El Paso, TX
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This dealership is very well organized and equipped. Employees seem to care about their customers and their work. Sometimes too busy to attend to each customer and their needs. Excellent attitude from Employees seem to care about their customers and their work. Sometimes too busy to attend to each customer and their needs. Excellent attitude from most employees. More
The worst customer service in my life I own 4 GMC products and my 2023 $90,000HD gmc diesel truck transmission has issue valve body only after 16,000 mile in the shop for 3 months and the service de products and my 2023 $90,000HD gmc diesel truck transmission has issue valve body only after 16,000 mile in the shop for 3 months and the service department has no answers, that gmc doesn’t give them any answers! I’m a very disappointed with gmc the worst service I’ve ever had More
Recent service experience was poor. The dealership is incapable of providing routine status updates on long lead parts and or delivery dates. Lack of follow up on service ready dates is The dealership is incapable of providing routine status updates on long lead parts and or delivery dates. Lack of follow up on service ready dates is also an issue. Lastly, 3 separate payments made for one part replacement is unnecessary as the dealership was unable to provide a full service quote up front. More