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Shamaley Buick GMC

El Paso, TX

Overview
Reviews
Vehicles
4.5
205 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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Showing 205 reviews

July 17, 2024

Great customer service and a wide selection of inventory. Fast and easy will definitely recommend. More

by Svill28.sv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio
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Jul 18, 2024 -

Shamaley Buick GMC responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2024

Great Dealership and the salesmen were very friendly and helpful. Would highly recommend to anyone. More

by Jorge Velasquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Velasquez
Report | Print
Jul 17, 2024 -

Shamaley Buick GMC responded

Hello Jorge, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

July 13, 2024

Great service from all employees. Mario Valles is an exceptional employee. He knows how to treat his customers. More

by Magic34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Valles
Report | Print
Jul 15, 2024 -

Shamaley Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

Great customer service and attention, very quick and easy to work with. Will definitely recommend More

by Slvillanueva3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio
Report | Print
Jul 12, 2024 -

Shamaley Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 09, 2024

It was a pleasure being part of Shamaley GMC family, Rogelio is an excelente sells man! More

by Miguelmaldonado9968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio Perez
Report | Print
Jul 10, 2024 -

Shamaley Buick GMC responded

Thank you for your kind words for our staff, we appreciate it!

July 06, 2024

Great service and quick service. Showed up to my appointment early and they got me in quickly More

by johnathanharlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Jul 08, 2024 -

Shamaley Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2024

Thank you for serving my truck in a timely manner staff was very helpful and professional keep up the good work More

by Bosshog5313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Report | Print
Jul 10, 2024 -

Shamaley Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2024

Very helpful and professional. Ernie Salinas and the gentleman in parts did a great job to get my tire and wheel back to me asap More

by jjrsaldana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Salinas,
Report | Print
Jun 20, 2024 -

Shamaley Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2024

Salesman was the worst. Did not show me vehicle before finalizing sale. Did not show anything, didn't shake my hand at all More

by sox.reese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus was salesman
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Jun 28, 2024 -

Shamaley Buick GMC responded

sox.reese, Thank you for sharing your feedback with us. We are committed to addressing your concerns with the utmost seriousness and conducting a thorough investigation. We will contact you soon to gather more details and offer assistance wherever possible. Should you require immediate support, please feel free to contact me anytime. David Logston General Manager dlogston@Group1Auto.com

June 17, 2024

Ernie my service advisor was very courteous and helpful. Actually, he is every time I come to service my GMC Acadia. More

by aborja875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Salas
Report | Print
Jun 18, 2024 -

Shamaley Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

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