Shamaley Buick GMC

Lack of communication from the service advisor makes me rate the dealership low. No apologies No acknowledgement of the lack of response. rate the dealership low. No apologies No acknowledgement of the lack of response. More

Ernesto was very helpful. Vehicle was compete in reasonable amount of time. I like the feed back on showing that the service was completed Vehicle was compete in reasonable amount of time. I like the feed back on showing that the service was completed More

Friendly and knowledgeable staff. Great service done well. Prompt action. Nice waiting area and good coffee. Great service done well. Prompt action. Nice waiting area and good coffee. More

Loved the service the only thing is the long wait but other than that the best dealer I have gone to and very friendly other than that the best dealer I have gone to and very friendly More

Alex barreda and sergio where great with me, they really helped me get what i wanted. helped me get what i wanted. More

I took my dually for a repair on a Saturday, I was told they were going to take it in on Monday, I called on Monday around noon to get and update, and they told me they already find out the issue, and it w they were going to take it in on Monday, I called on Monday around noon to get and update, and they told me they already find out the issue, and it was probably be fixed by Tuesday later Wednesday. On Tuesday I called again to get another update and they told me they were working on it still. Called again on Thursday, and was told they were pretty pack up and I was lucky they brought it in already. They never told me that it was going to be that long because the load work they had. Because I would take it to another dealership. To make the list ng storie short. I got my truck one week after, and every time I called I was told they were going to check with the mechanic, and let me know what the progress was, but that never happened, I had to keep calling back every time. No taking my business here again, I have 2 GMC pick ups, but I will take my business to El Paso Dealership in the future. Oh also, when I got to pick up my truck they it wasn't even washed! after a very bad service that was like we really don't care about you. We are busy enough and don't need your business.. I took my other GMC to El paso dealership, just for an oil change and they did washed for sure. More

They are very friendly and very knowledgeable of the features of the vehicle, and very patient to explain them to you. features of the vehicle, and very patient to explain them to you. More

Professional and attentive! The service dept is top notch and service after the sale is great! The service dept is top notch and service after the sale is great! More

Excelent attention and very good service, Mr. Guillermo Veytia it’s very detail person! He knows his job! Guillermo Veytia it’s very detail person! He knows his job! More

Excellent service from my service advisor Hugo & Memo. My vehicle was ready the same day! My vehicle was ready the same day! More