Shamaley Buick GMC

I felt my service advisor Anthony did an okay job, he could of done better with the service he did for me. I did request an invoice of what was wrong with my vehicle and never did. I feel like he could o could of done better with the service he did for me. I did request an invoice of what was wrong with my vehicle and never did. I feel like he could of kept me up to date with my vehicle without me calling or texting him every 4 hours. I know they are busy, but my vehicle was there for a week. More

I always have great service and customer satisfaction. Their knowledge of my vehicles and expedient timing is beyond expectation. I do not take my vehicles anywhere else. I recomend if you want great serv Their knowledge of my vehicles and expedient timing is beyond expectation. I do not take my vehicles anywhere else. I recomend if you want great service and knowledge of your vehicle. Shamaley GMC is the place to go. More

I was impressed with the quick and thorough service. They offered me multiple service requirements but did not press them on me. They identified a nail in a tire that could have resulted in some serious They offered me multiple service requirements but did not press them on me. They identified a nail in a tire that could have resulted in some serious problems for me. Thank you, I’ll be back. More

Great customer service. Shamaley dealerships always deliver an outstanding buying experience for my purchase of vehicles. deliver an outstanding buying experience for my purchase of vehicles. More

I went in for a routine service, Anthony did a very good job was very fast and very efficient and very professional job was very fast and very efficient and very professional More

Great customer service. Attentive staff, courtesy multipoint inspection, courtesy vehicle wash, fast and easy process. multipoint inspection, courtesy vehicle wash, fast and easy process. More

The services of my vehicles were carried out in another agency but when buying in this agency and bringing my vehicle to service it is completely different, it is an excellent service and change for the be agency but when buying in this agency and bringing my vehicle to service it is completely different, it is an excellent service and change for the better More

Took my truck in for service and to fix a few things and dealt with David in service department and they did a great job. dealt with David in service department and they did a great job. More

Shamaley Buick GMC Service Department......Santiago Valle/Service Advisor together with service staff professionals, Jared and Frank.......serviced my Cadillac XLR-V. These three professionals collec Valle/Service Advisor together with service staff professionals, Jared and Frank.......serviced my Cadillac XLR-V. These three professionals collectively displayed a personal interest in resolving the service issues my car required. Their attention to detail, timely and continuous consultation with me coupled with their expertise and determination to satisfy my concerns are an example to all other automobile dealer service departments as to the definition of customer service. The cashier at the service department (I believe Sandra) continued the same professional attitude with her detail to service documents providing explantion on the content of each document I signed. Undoubtedly.....Shamaley Buick GMC has invested resources in their employees...resulting in each one earning the moniker of brand ambassador. More

I don’t understand why we bought a brand new truck from this dealership in March and it’s June and still don’t have a registration for our vehicle. Went into the dealership (because called for four hours a this dealership in March and it’s June and still don’t have a registration for our vehicle. Went into the dealership (because called for four hours and nobody answered our call) in beginning of may inquiring on why it’s taking so long. Finance manager said he needed more “forms” completed. Said forms included a power of attorney form which we did not understand because my husband and I are both on the loan and both were present for signing???? Again tried to cal today and apparently nobody is there and they closed the dealership. Can someone please give me some answers? More