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Shamaley Buick GMC

El Paso, TX

Overview
Reviews
Vehicles
4.5
205 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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communication truck customer service professional

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Showing 205 reviews

August 29, 2023

Salesmen Oscar Olivera was very professional in helping me out to meet my needs. When I saw the truck that I have been looking for I was out driving it home in 90 minutes. Thank you very much More

by Purochamp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 12, 2023 -

Shamaley Buick GMC responded

Congratulations on your new vehicle! At Shamaley Buick GMC, your satisfaction is our ultimate goal and we are pleased to hear that Oscar was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future.

August 28, 2023

The communication throughout service was excellent. Ernie was super professional, detailed describing the issue and provided different options! More

by Jcbarr8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Salas, Digital AirStrike
Report | Print
Sep 01, 2023 -

Shamaley Buick GMC responded

Thank you for your kind words about Ernie! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

August 28, 2023

The service dept was attentive and got my car repair done in the promised time.Andvthe car was shiny clean when I picked it up. More

by sskarns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Report | Print
Sep 06, 2023 -

Shamaley Buick GMC responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 21, 2023

Great customer service and my vehicle was ready and done in the time that it was promised. More

by Guarachin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Veytia
Report | Print
Aug 26, 2023 -

Shamaley Buick GMC responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 14, 2023

Got my oil changed waited on truck not to bad waiting time will be back More

by Williskenny98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa rodriguez
Report | Print
Aug 25, 2023 -

Shamaley Buick GMC responded

Thank you! We look forward to your business with us again!

Aug 25, 2023 -

Williskenny98 responded

Thanks again

August 09, 2023

Ernie my service advisor was well informed and helpful. He kept me informed throughout the repair of my car and got it back to me sooner than expected. More

by pycsandieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 07, 2023 -

Shamaley Buick GMC responded

We are thrilled that Ernie provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 06, 2023

I love the professionalism. The service is great. The prices are good. The atmosphere is welcoming. More

by romeroch09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Aug 14, 2023 -

Shamaley Buick GMC responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 03, 2023

They were professional and informative and got the job done in a short amount of time. More

by spurc90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
Report | Print
Aug 26, 2023 -

Shamaley Buick GMC responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 03, 2023

Website shows inaccurate prices. Was charged $78 for standard oil change. Invoice says car was washed, it was not. Once I showed them the price on their site they gave me a disco More

by GAAGUILERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marissa
Report | Print
July 24, 2023

Great professional dealership. My whole family has been doing business there for about 30 years. More

by leonardporras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jul 28, 2023 -

Shamaley Buick GMC responded

Thank you for taking the time to leave a review for us at Shamaley Buick GMC. We're happy we could meet your expectations!

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