Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Shamaley Buick GMC

El Paso, TX

Overview
Reviews
Vehicles
4.5
214 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

Directions

Filter Reviews by Keyword

communication truck customer service professional

By Type

Showing 214 reviews

November 30, 2023

They finished the warranty repair quickly and were friendly. I'll definitely go back again. More

by pereza1483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 01, 2023 -

Shamaley Buick GMC responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

Santiago was great and very talented great customer service at its best!!!! Must ask for him to when servicing your vehicle. More

by jvelasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago , Digital AirStrike
Report | Print
Dec 01, 2023 -

Shamaley Buick GMC responded

It's fantastic to hear that you had a great experience and that Santiago provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

Santiago is the service advisor to ask for to receive the best experience Shamaley can offer! More

by vmario89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago , Digital AirStrike
Report | Print
Nov 30, 2023 -

Shamaley Buick GMC responded

It's fantastic to hear that you had a great experience and that Santiago provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

Excellent service, made an appointment (really easy), showed up and they were ready for me. Advisor was professional and went the extra mile. More

by Joseluis.salinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa, service advisor, Digital AirStrike
Report | Print
Dec 01, 2023 -

Shamaley Buick GMC responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

Exelent customer service by the professionals employees, very good explanation about services, and I feel confortable with the service More

by jlguillen04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Valle, Digital AirStrike
Report | Print
Dec 01, 2023 -

Shamaley Buick GMC responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Was very informative on repair & fixed issue timely will return to store again for other issues More

by blue_skn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not with this department
Report | Print
Nov 30, 2023 -

Shamaley Buick GMC responded

We are thrilled to hear that you had an informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 23, 2023

Great service nice and easy purchase and no hassle love this place and recommend this location More

by Gilbert03319
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Nov 28, 2023 -

Shamaley Buick GMC responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

Great professional service, my agent kept me informed all time, and my truck is now working as new! More

by anwarmonroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin, Digital AirStrike
Report | Print
Nov 28, 2023 -

Shamaley Buick GMC responded

We are thrilled to hear that you had a great professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

My service advisor Hugo was awesome. Kept me informed and communicated well. Made for a great experience More

by Mikeday10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Nov 23, 2023 -

Shamaley Buick GMC responded

It's fantastic to hear that you had a great experience and that Hugo provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

Everybody was very courteous and effective. Guillermo is great to work with! Communication was very good. More

by hmendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo and Alejandro
Report | Print
Nov 22, 2023 -

Shamaley Buick GMC responded

It's fantastic to hear that you had a courteous experience and that Guillermo provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
14
15
16
...
22