Shamaley Buick GMC | Page 13

This dealership is very well organized and equipped. Employees seem to care about their customers and their work. Sometimes too busy to attend to each customer and their needs. Excellent attitude from Employees seem to care about their customers and their work. Sometimes too busy to attend to each customer and their needs. Excellent attitude from most employees. More

The worst customer service in my life I own 4 GMC products and my 2023 $90,000HD gmc diesel truck transmission has issue valve body only after 16,000 mile in the shop for 3 months and the service de products and my 2023 $90,000HD gmc diesel truck transmission has issue valve body only after 16,000 mile in the shop for 3 months and the service department has no answers, that gmc doesn’t give them any answers! I’m a very disappointed with gmc the worst service I’ve ever had More

They where very informative and helpful. Found my Denali with the specs I was looking for and they worked out the perfect deal. Found my Denali with the specs I was looking for and they worked out the perfect deal. More

Recent service experience was poor. The dealership is incapable of providing routine status updates on long lead parts and or delivery dates. Lack of follow up on service ready dates is The dealership is incapable of providing routine status updates on long lead parts and or delivery dates. Lack of follow up on service ready dates is also an issue. Lastly, 3 separate payments made for one part replacement is unnecessary as the dealership was unable to provide a full service quote up front. More

The check engine light came on on my pickup truck it took them 3 days to let me know what was wrong with it, it was a glow plug and what was supposed to be an hour job took them almost a month I took it on M them 3 days to let me know what was wrong with it, it was a glow plug and what was supposed to be an hour job took them almost a month I took it on May 13 and picked it up on June 8, I never got updates on I had to be calling once or twice a week just to know what was going on More

Mr Guillermo Veytia the service advisor was very nice and very professional. So I would like to thank him very professional. So I would like to thank him More

Good selection of vehicles. No press from the sales staff. Responded quickly to text message requesting information. No press from the sales staff. Responded quickly to text message requesting information. More

Sales manager and service manager listened to me and took care of my needs. Salesman and service tech were also great to work with. care of my needs. Salesman and service tech were also great to work with. More

Great buying experience, highly recommend staff and dealership. Looking forward to purchase next vehicle here. dealership. Looking forward to purchase next vehicle here. More

The personnel were very friendly, respectful and knowledgeable. I was greeted with smile and took care of my car fast and efficiently. Great job!!! knowledgeable. I was greeted with smile and took care of my car fast and efficiently. Great job!!! More