Shamaley Buick GMC
El Paso, TX
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Took vehicle in after receiving recall notice. When I made the appointment, I specifically told them I was going in because the letter was informing me that the parts for the recall were now avail When I made the appointment, I specifically told them I was going in because the letter was informing me that the parts for the recall were now available to repair my vehicle. After taking my vehicle I was told the parts were not available and had to be ordered and I would need to come back. This was after 4 hours More
The customer service provided was exceptional despite the fact that they were swapped with work. The vehicle was ready quickly and the communication was great. fact that they were swapped with work. The vehicle was ready quickly and the communication was great. More
Excellent customer service. Marisa has a friendly and professional attitude. The technicians do outstanding work. The shuttle service is top-of- the-line. All in all , everyone Marisa has a friendly and professional attitude. The technicians do outstanding work. The shuttle service is top-of- the-line. All in all , everyone at Shamaley does the best at what they do. And that makes Shamaley… The Best! More
Excellent salesman in Juan he got our numbers where they needed to be and convinced us to stop by and boy did we make the right decision. And Ozzy was a great finance guy super friendly. We will be back to needed to be and convinced us to stop by and boy did we make the right decision. And Ozzy was a great finance guy super friendly. We will be back to Shamaley for all our vehicle needs because they listen to their customers! More
Santiago kept me updated throughout the service process. Service was performed in a reasonable amount of time , and delivered in great condition. This dealership performs all of my maintenance. Service was performed in a reasonable amount of time , and delivered in great condition. This dealership performs all of my maintenance. More
Happy with the service I received. Guillermo was the gentleman that help me, I quickly learn that he is very professional in the position that he is in. Again happy with the service I Guillermo was the gentleman that help me, I quickly learn that he is very professional in the position that he is in. Again happy with the service I got. More