Shaker's Family Ford

satisfied, and love the Fusion Had a pleasant experience. James was great. He answered all our questions and tried very hard to make sure we were satisfied. From decision to delive Had a pleasant experience. James was great. He answered all our questions and tried very hard to make sure we were satisfied. From decision to delivery everything went smoothly and we love the car! More

Best experience I've ever had purchasing a new vehicle Just purchased a 2016 Ford Escape SE EcoBoost from James Reed. I've never had a salesman so knowledgeable and considerate. He expedited the sale so Just purchased a 2016 Ford Escape SE EcoBoost from James Reed. I've never had a salesman so knowledgeable and considerate. He expedited the sale so quickly and efficiently. He went above and beyond. Ford has so much to offer with all the incentives. Cindy Bugbee finalized the sale so quickly and efficiently. I cannot say enough for Jim Reed and The Family Ford Team. This purchase was such a memorable experience for me, The Family Ford Team has a new satisfied and repeat customer. More

repeat customer I am a repeat shaker customer because they are reliable, honorable, and competitively priced. I always work with Cathy Reed because she looks out for I am a repeat shaker customer because they are reliable, honorable, and competitively priced. I always work with Cathy Reed because she looks out for my best interest. More

15 F-150 Recently purchased a new Ford F-150 from Dom Lacapra . Best experience automobile shopping .. Dom knew exactly what I was looking for.. Thank you to t Recently purchased a new Ford F-150 from Dom Lacapra . Best experience automobile shopping .. Dom knew exactly what I was looking for.. Thank you to the shaker team .. More

2016 Escape Absolutely a seamless experience. Bill Reed was wonderful to work with-I never felt pressured. I believe it was Ted Banas who also spent time talking Absolutely a seamless experience. Bill Reed was wonderful to work with-I never felt pressured. I believe it was Ted Banas who also spent time talking with me. I ended up being there way after closing and was never pushed or cut off. We stayed until my decision was complete & I was comfortable with it. When I picked up the car Manny Pinho was tops with all paperwork being in order & being completed smoothly. Bill sat with me to explain all the technology-even paired my phone with the vehicle!! Will recommend this dealership whenever I can. I am a 100% satisfied customer...thank you so much guys!! More

2016 Mustang GT I just purchased a 2016 Mustang GT on 10-10-15. Sal Catalano was the sales person and he throughly made sure that I was satisfied and knew how to wor I just purchased a 2016 Mustang GT on 10-10-15. Sal Catalano was the sales person and he throughly made sure that I was satisfied and knew how to work all the new technology in this vehicle. Second new vehicle this year from this dealership. And they have an awesome service plan too! A ++ More

outstanding customer service Even though I didn't purchase a car from this dealer I want to commend for excellent customer service rendered by Jonathan. He is an extraordinary sal Even though I didn't purchase a car from this dealer I want to commend for excellent customer service rendered by Jonathan. He is an extraordinary sales professional with such a love and dedication for his job. He walked me and my husband through all options and followed up with us. Even when we changed our mind due to financial constraints he refunded our deposit and kept informing us of all the steps. Thanks ?you Jonathan for your integrity. I would recommend anyone to buy a car and Jonathan is the guy to see. More

Will only buy from this dealership This was the second Ford I bought at this dealership and I am 100% satisfied with the sales department and the service department. Sal Catalano was e This was the second Ford I bought at this dealership and I am 100% satisfied with the sales department and the service department. Sal Catalano was excellent; he was easy to work with, listened to my needs, and was very accommodating. He made himself available for any questions even after the purchase was made and the car was in my hands; they don't just sell you the car and turn their backs. The service department has always been fantastic, they know who I am and always try and accommodate my needs and schedule. Linda, specifically, is very easy to talk and work with. I recommend Ford, specifically Shaker Family Ford Lincoln. More

Excellent Service It was such a positive experience I come from New York and I would make the trip any day to be treated so well. It was a pleasure purchasing a car f It was such a positive experience I come from New York and I would make the trip any day to be treated so well. It was a pleasure purchasing a car from Shaker More

As car buying goes.....a great experience I have bought many cars over the years and I have to say that this was one of the best experiences. The salesperson took the time to explain about th I have bought many cars over the years and I have to say that this was one of the best experiences. The salesperson took the time to explain about the cars in which I was interested and left the decision to me. All was completed in a short period of time and the 2013 Ford Fusion was a great choice. More