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Serramonte Ford
Colma, CA
304 Reviews
At Serramonte Ford, it is our mission to always maintain Ford excellence and we do this by not only offering top-notch brand-new vehicles, but by also offering a variety of reliable, pre-inspected used Ford cars in Colma. Our pre-owned inventory is stocked with an array of great cars, trucks and SUVs, including certified pre-owned and one-owner models. We also have a selection of used car specials for buyers on a budget to take advantage of, allowing them obtain a great, safe car for less.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 304 reviews
September 09, 2024
Visited the dealership for information and ended up purchasing a new vehicle. The whole process, while taking about 4hours, was great. purchasing a new vehicle. The whole process, while taking about 4hours, was great. More
by robertharp54
September 03, 2024
Jason Rowan finalized the purchase of my car. Upon driving off of the lot, at the first red light, my 2016 Hyundai Elantra GT stalled; I had to turn the engine off, and restart it, to get it goin Upon driving off of the lot, at the first red light, my 2016 Hyundai Elantra GT stalled; I had to turn the engine off, and restart it, to get it going again. This happened again the following morning while driving, at which point the check engine light turned on. I took it in and Emad in the Service department fixed the issue. I wanted to convey this situation to Jason and ask for an extended warranty--as well as follow up on the loan he helped me get. I called. He wasn't in. I messaged him through the Ford dealership's website. A couple of days later, I called and was told he was busy but that I should email him. I did. A couple of days after that, I called to follow up. The person I spoke to said he was in his office but busy and that he would let Jason know I called. I still haven't heard back from Jason. Don't expect attention after the sale is finalized. More
by kirklabriola
August 28, 2024
Everything was seamless from check in with Juan to home delivery of the car. I was informed periodically about the progress of the work. Everything was explained very clearly. Also, took advantage of the d delivery of the car. I was informed periodically about the progress of the work. Everything was explained very clearly. Also, took advantage of the dealer’s coupon received in the mail. Saved a lot. Keep up the good work, Serramonte Ford! More
by Blueeagle75
Employees Worked With
Juan Carlos Martin
August 17, 2024
Gave Serramonte Ford a chance and I was blown away how professional they are…p professional they are…p More
by badlt899
Employees Worked With
August 13, 2024
Performed 10k mile service. It was done in a timely fashion. Service writer was professional and courteous It was done in a timely fashion. Service writer was professional and courteous More
by Mikecal
Employees Worked With
August 03, 2024
Everyone was professional and took time to make sure the car had the features I was looking for car had the features I was looking for More
by Jmfbrick
Employees Worked With
July 29, 2024
Great customer service from Eric in sales and Jason the F&I guy. Happy with the purchase we made. F&I guy. Happy with the purchase we made. More
by J Gibson
