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Serramonte Ford

Colma, CA

4.6
324 Reviews
At Serramonte Ford, it is our mission to always maintain Ford excellence and we do this by not only offering top-notch brand-new vehicles, but by also offering a variety of reliable, pre-inspected used Ford cars in Colma. Our pre-owned inventory is stocked with an array of great cars, trucks and SUVs, including certified pre-owned and one-owner models. We also have a selection of used car specials for buyers on a budget to take advantage of, allowing them obtain a great, safe car for less.
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999 Serramonte Blvd

Colma, CA

94014

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Showing 324 reviews

February 28, 2025

This dealership is run very efficiently. The staff from salesman to manager to finance all work well together and with the customer which helps make the experience of purchasing a car even m More

by Crodriguez74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhay Isip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Serramonte Ford responded

Thanks! We're thrilled to hear you had such a positive experience with our team. We strive for efficiency and collaboration to ensure every customer leaves happy. Your feedback means a lot to us!

February 28, 2025

They provided prompt responses and fixed the promptly and efficiently. Notified me that I had a problem with the transmission and notified me that a replacement could be made at no charge. This also was effi More

by edeileenperez
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Wisnewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Serramonte Ford responded

Thank you for your fantastic feedback! We're thrilled to hear that our team was able to assist you quickly and effectively. Your satisfaction is our priority, and we’re glad we could resolve your issue smoothly. Looking forward to serving you again!

February 17, 2025

Sales person Anthony was excellent answering all questions while test driving multiple vehicles ensuring a positive buying experience. I would definitely purchase from Serramonte Ford again. More

by dmawd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Serramonte Ford responded

Thanks for the fantastic review! We're thrilled to hear that Anthony provided such great support during your visit. Your positive experience means a lot to us. We look forward to welcoming you back to Serramonte Ford for your next purchase!

February 12, 2025

Anthony went above and beyond to help me get my wife her dream car a GT 500 he listened he was patient and he helped reach out to banks to give me the best deal possible. I’ve contacted other Ford dealershi More

by daniels.school510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Velazco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Serramonte Ford responded

Thanks for the fantastic review, Daniel! We're thrilled to hear about your experience with Anthony. Our team strives to provide exceptional service, and it's great to know that Anthony made your car buying journey smooth and enjoyable. Enjoy your GT500—it's a beauty!

February 06, 2025

Everyone there is helpful, and knowledgeable, friendly, very patient, this is the second car I buy from them. Thank you. More

by Kevin Ma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Serramonte Ford responded

Thanks for the fantastic feedback, Kevin! We're thrilled to hear you had a great experience with our team again. Your support means a lot to us, and we look forward to helping you with any future needs! Enjoy your new car!

January 29, 2025

Very friendly and helpful, patient as we sorted out the details. Answered questions clearly and very responsive. More

by Paur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamza Awadalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oday Alamour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Serramonte Ford responded

Thanks for your kind words, Paur! We’re thrilled to hear you had a great experience with our team. We always strive to be helpful and responsive, and it’s wonderful to know we met your expectations. Looking forward to assisting you again!

January 28, 2025

The salesman was friendly and helpful. I would recommend the dealership to my friends. Thanks. More

by Broj324
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael "Seth" Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Serramonte Ford responded

Thanks! We’re thrilled to hear you had a great experience with our team. Your recommendation means a lot to us. We look forward to welcoming you and your friends back to the dealership!

January 22, 2025

Serramonte Ford was great. They did our oil change in a timely manner. This will be our "go-to" place for all our future services. More

by adkajita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Betelyoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Serramonte Ford responded

Thank you! We're thrilled to hear you had a great experience with your oil change. We appreciate your trust and look forward to being your go-to spot for all your future service needs!

January 10, 2025

Good services. The pickup and delivery and mobile service are great, we din’t have to worry about arranging a ride. More

by Wojimo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard Wisnewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Serramonte Ford responded

Thanks! We’re thrilled to hear you enjoyed our pickup and delivery services. Making your experience hassle-free is our top priority. We appreciate your support and look forward to serving you again!

January 03, 2025

Save your time and money these people are fake. All they want is your money no type of honor. More

by Save your money
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jhay Isip
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Shone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Serramonte Ford responded

We strive to build trust and provide a positive experience for every customer. To address this situation thoroughly, we encourage you to contact Matt Shone, our General Manager, at 650-763-2400.

Jan 06, 2025 -

Save your money responded

Matt Shone is a joke.

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