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Serramonte Ford

Colma, CA

4.6
306 Reviews
At Serramonte Ford, it is our mission to always maintain Ford excellence and we do this by not only offering top-notch brand-new vehicles, but by also offering a variety of reliable, pre-inspected used Ford cars in Colma. Our pre-owned inventory is stocked with an array of great cars, trucks and SUVs, including certified pre-owned and one-owner models. We also have a selection of used car specials for buyers on a budget to take advantage of, allowing them obtain a great, safe car for less.
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999 Serramonte Blvd

Colma, CA

94014

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Showing 306 reviews

July 23, 2021

Great overall experience. I was greeted within the first 30 seconds of walking in the door. The process from test driving, to question answering, to walking out the door with a new truck was seamless. More

by Bronco2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenape Eliapo
Jul 26, 2021 -

Serramonte Ford responded

Thank you for your 5 star review!

July 22, 2021

I was super pleased with the service. No complains and will highly Recommend the dealership to my friends (in fact, I already did) thank you More

by Vshop101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenapy
Jul 23, 2021 -

Serramonte Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 29, 2021

These guys get the job done. The easiest car I ever bought. Hand delivered with a full tank of gas. Amazing! More

by Jrandall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Seth" Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Serramonte Ford responded

Thank you for your positive review!

June 05, 2021

Really friendly people who are willing to work with you to get the best deal on your car. You feel like they’re are trying to help you instead of trying to extort as much money as possible from you More

by crisramirez1116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Serramonte Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 24, 2021

I have been looking for a truck for awhile now. I had it down to Toyota Tundra and the F-150 and the Ford won. I’ve only had it for a day and so far I love it. My sales rep was Alvaro Angle and he was gre More

by Dumplan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvaro Angel
May 25, 2021 -

Serramonte Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 19, 2021

They know the job..... I got the new car I want in two hours...👌👌I got a good deal with the pro.. thanks to the Ford team... More

by Wilfredo.Sioson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ballesteros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Seth" Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Awadalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Serramonte Ford responded

Thank you for your positive feedback, from all of us here at Serramonte Ford!

April 09, 2021

Excellent service. Not my first car from Serramonte Ford. Always a great experience. Everyone is very knowledgeable and answered all the questions I had to ask. More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kuang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Serramonte Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us, Julie!

April 05, 2021

We informed Sarromonte Ford several weeks back what we were looking for and Sean McLaughlin kept us on his list and found our car! Awesome work! More

by Louie.Lagos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Generis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kuang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Serramonte Ford responded

Thank you for your positive feedback!

April 02, 2021

I am absolutely thrilled that I went to Serramonte Ford for my new vehicle purchase. I cannot say enough about the wonderful and professional service that Michael "Seth" Banko gave me. His whole approach f More

by bobvioly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Seth" Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kuang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I want to thank Kenepe Eliapo also, who was my initial on-line contact.. He always replied back to me with answers and helped to move the process forward.
Apr 05, 2021 -

Serramonte Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 28, 2021

Very pleasant experience and flawless transaction from very start since Alex Chan (sales) started contacting me. My son was very happy for the car we brought from this dealership. More

by Jose B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Chan
Mar 01, 2021 -

Serramonte Ford responded

Jose, every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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