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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
September 26, 2022
We were from out of town for a family emergency . Did not have time to get the service done before we left . They took us right in and within shout they were finished. If we lived in the area we woul Did not have time to get the service done before we left . They took us right in and within shout they were finished. If we lived in the area we would surely buy a car from them . I would recommend them to our friends . More
by Sam H
Verified CustomerEmployees Worked With
David Price
September 24, 2022
From time I drove in everyone was friendly and welcoming. They were knowledgeable and explained everything they did. Service was great. It was the quickest that I have ever been in and out. Great crew! They were knowledgeable and explained everything they did. Service was great. It was the quickest that I have ever been in and out. Great crew! More
by jomama
Employees Worked With
Not listed! Didn’t ask their names.
September 22, 2022
Worst place for service. I ended up pay more for diagnostic fees and still pay for more I ended up pay more for diagnostic fees and still pay for more More
by jayraj
September 22, 2022
The staff is courteous and efficient! I enjoy dealing with them when having my vehicle services. I enjoy dealing with them when having my vehicle services. More
by AMYRENO
September 21, 2022
This was an awesome experience The salesman was awesome and he assisted me to get exactly what I wanted in less than 3 hours! He was kind and not pushy! He listened and allowed me to make as many choices p and he assisted me to get exactly what I wanted in less than 3 hours! He was kind and not pushy! He listened and allowed me to make as many choices possible. He was understanding to my need not to make small talk but instead focus on the task at hand! I am ver satisfied with my vehicle and I will be back!! More
by najay5280
September 21, 2022
I was told that Saturday visits needed to be set up by appointments. True or false. appointments. True or false. More
by fullassured
Employees Worked With
September 21, 2022
Great customer service from Rhashard & Abdul. They worked with me to make my experience easy and stress free. They worked with me to make my experience easy and stress free. More
by LAURENPDEPPERSCHMIDT
September 20, 2022
The people are very professional and go out of thier way to make you feel comfortable. to make you feel comfortable. More
by stmsh1971
