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Serra Trussville Kia

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.4
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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5009 Brookes Crossing Blvd

Birmingham, AL

35235

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Showing 2,379 reviews

October 05, 2022

The serviceperson was very cheerful and nice. The waiting area was very pleasant.. Not like usual service dept. where you felt like you were trouble and wasting their time.... More

by Cheryl.lynne2156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Drake
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October 04, 2022

I won’t be back there if I need to buy a car again. I’m not recommended anyone else to buy car at Serra Trussville Kia. They told me a price was lower than in the paperwork and even when I bought a wa More

by NGTHUYENVN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnathan Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Wright
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October 04, 2022

Johny is the best always treats me right and takes care of my service needs More

by Mshaw5388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
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October 04, 2022

I was provided wonderful care. I do recommend! I was in and out quickly. Thank you More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Drake
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October 03, 2022

Rashad was my salesman and he was very friendly and knowledgeable about the vehicle I was purchasing. Pleasant experience. More

by phollo5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashard Collins
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October 02, 2022

They were very professional no matter what your situation is they keep trying until you are behind the wheel! More

by deehen76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney
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October 02, 2022

This is a awesome dealership I love how clean my car is . It’s an awesome car . More

by jimenezjohnathan75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Jimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2022

Always greeted from someone friendly no matter what the issue is they do all they can do to make my experience the best!! More

by vickywright22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicky Jonathan Sarah
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October 01, 2022

It was a great experience as always. Everyone is so helpful in particular Johnathon and Kevin. More

by Fuddilicious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2022

This is a quality dealer that does good hobest work. They are reliable and deliver the car when promised More

by mgm1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know her name
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