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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
October 12, 2022
They were friendly and fast. The waiting area was modern and comfortable even though I was not there long. The waiting area was modern and comfortable even though I was not there long. More
by khulett82
Verified Customer
October 12, 2022
Jacob Bickerstaff was an amazing salesman! He helped me get the car payment that fit into my budget. He helped me get the car payment that fit into my budget. More
by Dria
Employees Worked With
Other Employees :
Jacob Bickerstaff and a finance lady but idr her name
October 12, 2022
Our salesman Richard Collins was very efficient and knowledgeable and the sales manager updo was also very courteous and helpful the only negative I said it just always takes way too much time knowledgeable and the sales manager updo was also very courteous and helpful the only negative I said it just always takes way too much time More
by jillhsaunders
Employees Worked With
Rhachard. collins
October 10, 2022
Amazing, polite and fast service I was in and out wasn’t even a whole hour. Most definitely going back even a whole hour. Most definitely going back More
by KaniahDailey45
October 09, 2022
This is a good place to go looking for a car they not gone let u leave until they have done they have done all they can to put u in a car gone let u leave until they have done they have done all they can to put u in a car More
by Pcoraletha
October 08, 2022
Extremely friendly employees! The best part of getting my oil changed here is the play room for kids. Also, really quick service was provided and there was no wait with my schedul The best part of getting my oil changed here is the play room for kids. Also, really quick service was provided and there was no wait with my scheduled appointment. Thank you. More
by deaizhagoudie
Employees Worked With
October 08, 2022
This dealership made my first car buying experience awesome! I did not feel pressured or stressed out. Nothing but good words! awesome! I did not feel pressured or stressed out. Nothing but good words! More
by Alexis G
October 06, 2022
Shane Shavers was our associate and he was so helpful! ! He went above and beyond to make sure my whole family was happy! He gave a tour of the car over video call for those who were not there. He was kind ! He went above and beyond to make sure my whole family was happy! He gave a tour of the car over video call for those who were not there. He was kind and so helpfulb More
by laurengrooters
Employees Worked With
Shane Shavers
October 05, 2022
Arrived at 7:50 they came right out and took my car to the back. They were very nice and the service was really quick! the back. They were very nice and the service was really quick! More
by Ashley Clark
