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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
October 20, 2022
Would you believe $24. Just to change a brake light.. other than that great staff. Just to change a brake light.. other than that great staff. More
by lisbonw
Verified Customer
October 19, 2022
Very very helpful, didn’t have to wait long I will be back. Thank you back. Thank you More
by yolieolie2004
Employees Worked With
October 19, 2022
Awesome sales team ! I have purchased over 30 cars in my life time and they were second to none. I have purchased over 30 cars in my life time and they were second to none. More
by fredrickmunez
Employees Worked With
October 18, 2022
This is a great dealership. Went there and found the car I wanted at a great price. Take it there to have it serviced and never had to wait an extremely long time. Customer serv Went there and found the car I wanted at a great price. Take it there to have it serviced and never had to wait an extremely long time. Customer service is really good. More
by Janicelovesjesus5@gma il.com
Employees Worked With
Mr. Kevin Jones
October 16, 2022
great and friendly sales people. Goes out their way to assist you. outstanding service oersonnel. Goes out their way to assist you. outstanding service oersonnel. More
by gloriaclark66
October 15, 2022
Great service, price & selection, good deal on maintenance contract. Best thing is the playroom for kids, just the door is too heavy. maintenance contract. Best thing is the playroom for kids, just the door is too heavy. More
by markus.hempel
October 15, 2022
I like the service and the courtesy and the professionalism yes I would recommend Saerra Kia professionalism yes I would recommend Saerra Kia More
by careyvickers34@hotmail.com
Employees Worked With
October 14, 2022
Great salesperson and realistic finance and sales manager. Did what they had to do to make the deal happen and even delivered my new vehicle almost 4 hours away! manager. Did what they had to do to make the deal happen and even delivered my new vehicle almost 4 hours away! More
by seanhassett22
Employees Worked With
Sydney & Abdul - both 5 stars!
October 13, 2022
They changed oil and rotated tires. Did not suggest unnecessary stuff for car. Very much appreciated they didn't take advantage of just a service appointment Did not suggest unnecessary stuff for car. Very much appreciated they didn't take advantage of just a service appointment More
by dmr62626
Employees Worked With
Don't remember name
