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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
November 27, 2022
Great people to deal with. They helped us find what we needed and wanted and took amazing care of us. They helped us find what we needed and wanted and took amazing care of us. More
by Troyj84
Verified Customer
November 25, 2022
Everyone was courteous and professional The service time was less than predicted. I would recommend Kia to friends and family. Thank you all !!! was less than predicted. I would recommend Kia to friends and family. Thank you all !!! More
by skeaheybyrd12
Employees Worked With
November 23, 2022
Easy to work with and went extra step. Don't ever let go of the service rep that handled our case. He is great and was pleasure to work with him. Don't ever let go of the service rep that handled our case. He is great and was pleasure to work with him. More
by jlangner
Employees Worked With
Johnathan
November 22, 2022
The staff is really knowledgeable. I asked a question that had nothing to do with my service but he gave awesome customer service. The only issue I had was that they couldn’t reset m I asked a question that had nothing to do with my service but he gave awesome customer service. The only issue I had was that they couldn’t reset my oil gauge. The sound is irritating. More
by toya1526
Employees Worked With
Frankie Vance
November 16, 2022
Matthew Shaw was great worked quickly and got me a great price . Awesome work . Love my new used car price . Awesome work . Love my new used car More
by jpbettyboop
Employees Worked With
November 16, 2022
I was in an accident and my car was totaled. I was left with out a car. Serra Kia helped me get in the car I wanted. Caleb was great making sure I got it. I would recommend them to anyone look I was left with out a car. Serra Kia helped me get in the car I wanted. Caleb was great making sure I got it. I would recommend them to anyone looking for a new or used automobile! More
by lcooper332
Employees Worked With
Caleb McDonald - Sales
November 13, 2022
Satisfied with the service. ..nice clean waiting area. ..I advised at time of service that I also needed a battery....before installing I was advised of the cost and ask me if th ..nice clean waiting area. ..I advised at time of service that I also needed a battery....before installing I was advised of the cost and ask me if that was ok...I appreciated this...my equipment for my 2 recalls had to be ordered.... More
by Theonezip1
Employees Worked With
Sarah drake
November 13, 2022
Daniel Hill was my salesman and he was very helpful and went the extra mile to deliver my vehicle. As a customer I appreciate him. Thank you so much! went the extra mile to deliver my vehicle. As a customer I appreciate him. Thank you so much! More
by GGRIER7
Employees Worked With
Daniel Hill
