Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Trussville Kia
Birmingham, AL
2,378 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,378 reviews
June 04, 2024
I was very satisfied with the service I received everyone was friendly and courteous. I will highly recommend your dealership to others. was friendly and courteous. I will highly recommend your dealership to others. More
by mgriss58
Verified CustomerEmployees Worked With
June 03, 2024
My experience with Serra Kia Trussville was exceptionally positive. Their approach instilled a sense of comfort and confidence as they expertly guided me through the process. I am compelled to enthusiastical positive. Their approach instilled a sense of comfort and confidence as they expertly guided me through the process. I am compelled to enthusiastically recommend their services to others based on this remarkable experience. More
by wayne linnear
June 03, 2024
Always have a wonderful experience at Serra Kia Trussville. Greg was amazing. Can’t wait to do business there again! Trussville. Greg was amazing. Can’t wait to do business there again! More
by Karlee
June 02, 2024
Malik Gunn was Very helpful and polite thru the whole process, he made everything understandable and was attentive to all the requests we asked for process, he made everything understandable and was attentive to all the requests we asked for More
by aguilar7792
June 02, 2024
Fantastic service every time I go and they wash your car at no cost! Left cleaner than when I arrived!! at no cost! Left cleaner than when I arrived!! More
by jsligh50
Employees Worked With
June 02, 2024
The Trussville Kia dealership is professional and helpful. Service manager is always attentive to customer needs. Would recommend others to have devices done to car here. helpful. Service manager is always attentive to customer needs. Would recommend others to have devices done to car here. More
by tph2014
Employees Worked With
June 01, 2024
Competent, quick, and professional service. Decent prices and friendly staff make it a good place for service. Decent prices and friendly staff make it a good place for service. More
by dedging
May 31, 2024
They worked hard to find a truck that fit my needs and is in my budget. The salesman did not use high pressure to get to buy. is in my budget. The salesman did not use high pressure to get to buy. More
by joeth4744
May 31, 2024
We had a great experience with Serra Kia. The sales team did a fantastic job The sales team did a fantastic job More
by auengineer93
May 30, 2024
They made the buying process simple. We had a better price from another dealership and they not only price matched the other dealership but they beat their price We had a better price from another dealership and they not only price matched the other dealership but they beat their price More
by cbowen87311
