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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
December 29, 2022
Worked very hard to get me the car I wanted! I love my new sportage! I love my new sportage! More
by nicholas.moon04
Verified CustomerEmployees Worked With
Other Employees :
Mathew Shaw 10/10, David Price, Payden Sewell
December 28, 2022
I got ripped off. I would like to get some of my money back. It is a shame. I would like to get some of my money back. It is a shame. More
by Jermainfrazier77
December 27, 2022
excellent service, service department is very professional, very happy with my service. will be back for service professional, very happy with my service. will be back for service More
by jimmy
December 27, 2022
Super helpful, responsive & got us taken care of in record time with our purchase of a Kia Telluride record time with our purchase of a Kia Telluride More
by esorrells
December 23, 2022
Their team was polite and tried to see that I got the best deal I could find ! best deal I could find ! More
by Maverick
December 23, 2022
It’s clean someone waited on me quickly even though it was a long back order for the engine replacement on my 2013 Kia optima. I was overall treated very well was a long back order for the engine replacement on my 2013 Kia optima. I was overall treated very well More
by supperguy2b
December 22, 2022
The waiting area was clean and the customer service was exceptional. This is a very friendly staff, much better than other oil change places. I will continue to do business here. exceptional. This is a very friendly staff, much better than other oil change places. I will continue to do business here. More
by J.K.
Employees Worked With
Johnathan Jimen/924
December 22, 2022
everyone was great and and very helpful. i will refer anyone looking for a car to this place. i will refer anyone looking for a car to this place. More
by ABBYMSMITH80
December 21, 2022
Johnny is so helpful he always takes good car of me only service I choose service I choose More
by Mshaw5399
Employees Worked With
