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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
January 21, 2023
Everyone is kind, respectful, and even when they are busy they always do there best to keep me informed. they always do there best to keep me informed. More
by amber17182002
Verified Customer
January 20, 2023
Good dealership. Positive experience. Good location. Prompt service. Excellent attention from sales manager and sales person. Positive experience. Good location. Prompt service. Excellent attention from sales manager and sales person. More
by BKIAJ
Employees Worked With
Other Employees :
David Price, Payden Sewell
January 20, 2023
Johnny did a great job at taking car of me always such a great experience great experience More
by bkiaj
January 19, 2023
They have a great staff @ kia in Trussville. Thanks to everyone up there. Akeem cook Thanks to everyone up there. Akeem cook More
by Akeem cook
January 19, 2023
Staff was very friendly. I made an appointment and was told it wouldn’t take more than a hour. However, it took and hour and 30 minutes I made an appointment and was told it wouldn’t take more than a hour. However, it took and hour and 30 minutes More
by lorimason0207
Employees Worked With
Other Employees :
Receptionist in Service Department , David Price
January 18, 2023
I had to wait for a while but they did a very good job and the service was good and the service was good More
by specialk_59
Employees Worked With
January 17, 2023
Service rep was amazing. Facilities were welcoming. Just wish there had been K-cups for the Keurig on an early morning. Will definitely be back! Facilities were welcoming. Just wish there had been K-cups for the Keurig on an early morning. Will definitely be back! More
by rebecca29
Employees Worked With
Jonathan Jimen - 5 stars!!!
January 17, 2023
Dropping the car off for service was smooth, no hassle. Pleasant. Several recalls were pending and a tune up , oil change due. Pleasant. Several recalls were pending and a tune up , oil change due. More
by carolgaynor
Employees Worked With
Lady at desk where I dropped off keys. Very helpful.
January 16, 2023
Good customer service,treated like a human being,everyone was courteous and welcoming to me and wife was courteous and welcoming to me and wife More
by kortene36
Employees Worked With
