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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,379 reviews
Verified Customer
February 08, 2023
Matthew Best Salesman at Kia. Hands down no comparison. We will do business for many years to come Hands down no comparison. We will do business for many years to come More
by WCARVER90
Employees Worked With
February 07, 2023
Brooks was awesome He explaine everything to me that they had to do to my car they had to do to my car More
by quinceybeckwith
February 06, 2023
The service depth was considerate. The sales dept needs to work on the their responsiveness. The sales dept needs to work on the their responsiveness. More
by RON
February 03, 2023
Had a vehicle that I was interested and we were able to work out a deal. work out a deal. More
by NM
February 03, 2023
Very nice and helpful. .. Matthew did a great job. Would highly recommend to family and friends. .. Matthew did a great job. Would highly recommend to family and friends. More
by jared.trussell
February 01, 2023
I got there at 10:30 for an appointment and didn’t leave until 12:30 for an oil change and recall until 12:30 for an oil change and recall More
by anthony2013.rg
Employees Worked With
January 30, 2023
I was sold a vehicle with a vehicle consumption issue. I AM CONSTANTLY BUYING OIL I CAN NOT RUN TO THE DEALERSHIP EVERY TIME IT NEEDS OIL .THEY TOLD ME THAT THE NEXT TIME I BRING IT IN I WOULD NEED TO LEA I AM CONSTANTLY BUYING OIL I CAN NOT RUN TO THE DEALERSHIP EVERY TIME IT NEEDS OIL .THEY TOLD ME THAT THE NEXT TIME I BRING IT IN I WOULD NEED TO LEAVE IT OVERNIGHT . I WOULD HAVE HAVE SOMEONE TO PICK ME UP BUT THAT IS NOT A OPTION FOR ME MY KIDS HAVE TO GO TO SCHOOL AND I Work I have only had the car since 10/26/2022 . So I am not happy at all. More
by Sunturner30
